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ZapierZapierSan Francisco, CA

Sales Engineer, Enterprise

Partners with sales to educate enterprise customers on automation solutions, designs integration architectures, drives technical closes on complex deals, and influences product roadmap through customer feedback. Requires 5+ years technical pre-sales experience and AI fluency.

213k – 344k/yr
Remote5+ YOESales Engineering

About the role

Things You’ll Do

  • Take a consultative approach to deeply understand your customers’ technical needs and pain points, and present tailored, insightful solutions using Zapier’s Enterprise Automation platform.
  • Drive revenue for Zapier by positioning Zapier as an integral part of customers’ business strategy through value-driven proof-of-concepts, customized demos, and solution discussions.
  • Collaborate with cross-functional teams including Engineering, Product, and Customer Success to develop integration architectures and long-term adoption strategies.
  • Advocate for customers and influence the product roadmap, ensuring Zapier’s platform evolves to meet the needs of enterprise customers.

About You

Experience: 5+ years in technical pre-sales at B2B SaaS companies or customer-facing technical consulting roles that involve biz-and-tech-line relationship management and driving business goals with a technical lens.

Technical Acumen: Familiar with core computing concepts and have implemented technical projects. Comfortable with technical implementations, scoping requirements, advising architectural best-practices.

Consultative Approach: Excel at understanding customer needs and providing innovative solutions to technical and non-technical stakeholders.

Relationship Building & Nurturing: Build and maintain senior-level relationships, establishing trust with business and technical teams.

Adaptability & Problem Solving: Thrive in dynamic environments, hands-on problem solving, creative scalable solutions.

Technical Innovation & Mentorship: Fast-moving technical innovator, sharing knowledge through mentorship or documentation.

Cross-Functional Collaboration: Partner with Growth, Engineering, and Product teams, gather customer insights for product roadmap.

Data-Driven Approach: Leverage quantitative and qualitative data for technical plans.

Self-Motivated: Thrive in ambiguity, strong desire to learn and achieve.

AI Fluent: Use AI in daily work, built workflows, evolved approach for impact.

Proven Success in Enterprise Sales: Closed 6-figure software deals, develop relationships with senior stakeholders.

Skills

Automation WorkflowsIntegration ArchitecturesProof-Of-ConceptsCustomized DemosZapier PlatformB2B SaaSAI ToolsCore Computing ConceptsArchitectural Best PracticesEnterprise Sales
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