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Senior Legal Operations & Systems Specialist

Administer and optimize legal technology, CLM, AI contract review, and eBilling systems while improving workflows, reporting, governance, and outside counsel management. Requires 5+ years in legal operations or legal technology and experience with CLM, AI legal technology, and SaaS contracting.

About the job

Responsibilities

Contract Lifecycle Management (CLM) Administration

  • Administer and optimize contract lifecycle management tools such as Ironclad, Spotdraft, LeAh, Sirion Labs, LinkSquares, or similar platforms.
  • Configure workflows, contract templates, clause libraries, playbooks, metadata, approval routing, reporting, user administration, integrations, release testing, and user training.

Legal Technology Administration

  • Manage AI-assisted contract review and redlining tools, including GCAI, Harvey, and Ivo, and support AI governance.
  • Develop scalable prompt libraries with the Director of Legal Operations to improve AI-assisted review workflows.
  • Facilitate cross-departmental AI governance training and enablement sessions.
  • Monitor and report AI tool performance metrics, including adoption rates and time-to-value.

Process Improvement and Reporting

  • Improve contract turnaround times, implement scalable workflows, build dashboards and KPIs, and drive adoption of legal technology.
  • Develop and maintain legal department reporting metrics covering volume, spend, and cycle-time analysis.
  • Administer legal knowledge repositories, clause libraries, playbooks, SOPs, and training documentation.
  • Audit legal systems to identify efficiency gaps and implement automated workflow solutions.
  • Collaborate with IT and Security teams to ensure data integrity and system compliance.

eBilling and Outside Counsel Management

  • Administer outside counsel onboarding, invoice review workflows, billing guideline compliance, accrual reporting, and spend analytics.

Requirements

  • Bachelor's degree or equivalent experience.
  • Experience in a legal operations or paralegal role.
  • 5+ years of experience in legal operations or legal technology.
  • Experience administering CLM systems.
  • Experience with AI legal technology and eBilling platforms.
  • Strong understanding of SaaS contracting.

Nice-to-Haves

  • Paralegal or legal operations certificate.

Skills

Contract Lifecycle Management, Ironclad, Spotdraft, Sirion Labs, Linksquares, Ai Contract Review, Prompt Engineering, Ai Governance, Ebilling, Saas Contracting, Workflow Automation, Dashboarding, Spend Analytics, Legal Technology

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