Sr. Manager, AI Ecosystem & Marketplace

What you’ll do

• Work with Dialpad’s current ISV partners to deliver world-class integrations and ensure adoption of those integrations.
• Manage and maintain Dialpad’s App Marketplace.
• Recruit ISVs that complement Dialpad’s platform and extend reach.
• Negotiate ISV agreements, including terms, pricing, and licensing models.
• Build and execute joint business plans with ISVs that accelerate resell opportunities.
• Monitor and track ISV performance, key metrics, user adoption and provide regular reports to leadership.
• Drive joint co-sell and marketing initiatives with technology partners.
• Initiate the implementation of API integrations / technical solutions and collaborate with internal stakeholders across various departments, including Product, Engineering, Sales and Marketing to bring projects to fruition.

Skills you’ll bring

• BA/BS, experience (7+ years) in business development, technology partnerships and ISVs / Alliances.
• Drive thought leadership across Dialpad and their partner organizations, along with product management and GTM teams.
• Experience leveraging app Marketplaces to list and procure ISV solutions.
• Strong understanding of partnership structures, API integrations, developer platforms and SaaS technologies.
• Excellent negotiation and relationship-building skills, with the ability to think strategically and develop creative solutions.
• Proven ability to drive initiatives from ideation to execution.
• Demonstrated track record of creating and operationalizing technology partnerships, and an ability to influence stakeholders of all levels.
• Thrive in a fast-paced, dynamic environment.
• Comfortable using Google Workspace, Salesforce, Domo, and have managed PRMs.