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MozillaMozillaUnited States

Senior Business Development Manager, New Products

Own the customer, partner, and early revenue side of Mozilla's new browser infrastructure platform for web automation. Identify design partners, build pipeline, run discovery and technical sales cycles, shape pilots, close early contracts, and translate needs into product input in a 0-to-1 environment.

152k – 238k
Remote5+ YOEBusiness Development

About the role

What you'll do

  • Build deep relationships with early customers to understand their automation workflows, technical constraints, security requirements, and buying process
  • Identify, engage, and develop pipeline with early design partners across AI, developer tools, enterprise automation, QA, and browser-native application teams
  • Identify customer pain, quantify business value, define decision criteria, and create a clear path from exploratory conversation to pilot, paid engagement, or longer-term commercial agreement
  • Translate customer needs into clear product input for engineering and help prioritize the capabilities required for production use
  • Close LOIs, proof-of-concept agreements, pilot commitments, design partner agreements, and early commercial contracts
  • Support product demonstrations, proofs of concept, and early customer trials
  • Identify partnership opportunities with AI platforms, developer tools companies, CDNs, identity providers, bot-management vendors, and large web platforms
  • Run multi-threaded enterprise cycles across champions, economic buyers, and security and procurement stakeholders
  • Partner closely with engineering in a tight feedback loop, sitting directly with the team to shape the roadmap from live customer conversations

What you'll bring

  • Experience in customer-facing revenue roles within developer infrastructure, cloud infrastructure, AI, automation, security, browser technology, or other deep technical products
  • Background in business development, enterprise sales, technical sales, solutions engineering or strategic partnerships
  • Experience in an early-stage or 0-to-1 environment where the product, buyer, pricing, and sales motion were still being defined
  • Strong technical fluency and ability to engage with engineers and technical buyers on architecture, reliability, security, deployment, and integration tradeoffs
  • Proven ability to identify customer pain, build pipeline, run pilots, and convert complex technical engagements into commercial wins
  • Comfort navigating ambiguous and high-stakes customer conversations without a fully defined playbook
  • Clear communication skills, strong relationship-building ability, and comfort operating with senior technical and executive stakeholders
  • High agency and execution focus

This role may require travel for customer meetings and industry events.

What you’ll get

  • Generous performance-based bonus plans to all eligible employees - we share in our success as one team
  • Rich medical, dental, and vision coverage
  • Generous retirement contributions with 100% immediate vesting (regardless of whether you contribute)
  • Quarterly all-company wellness days where everyone takes a pause together
  • Country specific holidays plus a day off for your birthday
  • One-time home office stipend
  • Annual professional development budget
  • Quarterly well-being stipend
  • Considerable paid parental leave
  • Employee referral bonus program
  • Other benefits (life/AD&D, disability, EAP, etc. - varies by country)

Skills

Business DevelopmentEnterprise SalesTechnical SalesStrategic PartnershipsAIAutomationBrowser TechnologyCloud InfrastructureDeveloper InfrastructureSecurityPipeline ManagementProof Of ConceptPilot Programs
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