Senior Business Operations Manager

Responsibilities

• Own end-to-end delivery of complex operational workstreams, ensuring projects are executed on time, risks are proactively managed, and business objectives are achieved.
• Partner with stakeholders across Supply Chain, Manufacturing, Hardware, Quality, Membership Services, and Business Systems to coordinate initiative execution and improve operational performance.
• Build and maintain project plans, operating cadences, status reporting, and documentation that enable teams to execute effectively.
• Analyze operational data, identify opportunities for process improvements, and implement scalable solutions that increase efficiency and execution quality.
• Identify execution risks early, develop mitigation plans, and independently drive issues to resolution with minimal guidance.

Qualifications

• 5+ years of experience in business operations, program management, supply chain, consulting, or a related field within a high-growth or technology-enabled company.
• Experience supporting manufacturing or consumer electronics operations is preferred.
• Proficient in Excel/Google Sheets, Google Slides, Slack, Smartsheets, and other similar project management tools.
• Proven ability to independently own and deliver complex projects or workstreams from planning through execution with strong attention to detail.
• Demonstrated success managing multiple cross-functional priorities simultaneously while maintaining high-quality execution in a fast-paced environment.
• Strong strategic thinking, analytical and problem-solving skills with the ability to use data to identify opportunities and drive informed decisions.
• Excellent organizational and project management skills, with a proactive approach to identifying risks, communicating progress, and driving accountability.
• Effective communicator who collaborates well across functions and builds trusted working relationships through reliability, ownership, and follow-through.
• High degree of ownership, adaptability, and urgency—ready to roll up your sleeves and make things happen.
• Strong commitment to embracing and leveraging AI tools in day-to-day tasks, ensuring AI-assisted work aligns with the same high-quality standards as personal contributions.