Senior Programs and Business Operations Lead, Monthly Stays

Responsibilities

• Drive annual strategy & planning process, including determining business upside and resources needed to deliver that.
• Build tools and equip teams with the relevant data support to make actionable decisions.
• Develop actionable business analysis to enable functional leads to provide consistent information to their teams and stakeholders.
• Assist to leadership inquiries, providing data driven insights quickly and accurately by leveraging tools such as SQL, Excel and Tableau.
• Manage a handful of analysts to support local and regional partners with insights and decision making capabilities.
• Create materials to communicate strategy and business performance to key stakeholders.
• Liaise with functional teams (comms, marketing) to provide business recommendations and inform functional priorities and initiatives.
• Assist ongoing projects with progress tracking and measurement capabilities such as performance dashboards.
• Work with FP&A and Advanced Analytics to assess business performance (across multiple forums) and deep dive into areas of strength and weakness of the countries.
• Incubate / run special projects that can be proven and handed off for scaling.

Requirements

• 15+ years experience in strategic roles, consulting, sales leadership or scaling global businesses.
• Experience working cross-functionally with product, marketing, sales operations and enablement teams.
• Ability to take initiative and deal with uncertainties.
• Strong appetite for working with the Airbnb community.
• Ability to manage complex projects and multi-task with excellent organization skills.
• Pays attention to both details and macro-level outcomes.
• Seasoned internal and external communicator with strong interpersonal skills.
• Ability to thrive in a fast-paced, dynamic and ever changing startup environment.
• Ability to flourish with minimal guidance, be proactive, and handle uncertainty and ambiguity.
• Data driven, can do attitude, strategic thinker and passion for new products and solutions.
• Comfortable with Excel, SQL.
• Strong verbal and written communication skills.

Nice-to-Haves

• Experience managing analysts.