Senior Product Manager

What you’ll do

• Identify and validate customer problems through user research, usage analytics, partner insights, and AI-powered discovery tools.
• Rapidly prototype and run focused experiments to test hypotheses and de-risk new ideas early in development.
• Lead cross-functional planning by aligning Engineering, Design, and business stakeholders around clear product goals and trade-offs.
• Drive feature strategy and influence roadmaps by proposing initiatives rooted in customer impact and market opportunity.
• Break down complex projects into incremental, testable releases, using component reuse and system thinking to accelerate delivery.
• Define product success metrics upfront and track adoption, engagement, and retention to inform iterative improvement.
• Take on Technology Lead responsibilities for specific initiatives when needed, including data analysis, prototyping, coordinating engineering work, and managing delivery risks.
• Look at product metrics and work with GTM stakeholders to ensure launches are successful and create the product and business outcomes we want.

What we're looking for

• 7+ years of product management experience, ideally including time in B2B SaaS or platforms that leverage behavioral data for automation or messaging.
• Strong analytical skills, comfort with metrics dashboards, and experience using data to shape direction and evaluate impact.
• Proven ability to lead feature development independently, reduce scope, and deliver successful outcomes with tight teams.
• High product intuition balanced with humility and experimentation — comfortable being wrong, eager to learn quickly.
• Exceptional written communication and decision-framing abilities, especially in remote and async-first environments.
• Experience using or developing AI-powered tooling in your product workflow.
• Technical background with demonstrated ability to build basic web applications, write scripts, and work with engineering teams on topics such as data models, APIs, and performance requirements.
• Track record of serving as a point of contact or DRI for engineering initiatives, with the ability to choose objectives and navigate trade-offs.
• Experience with SMS/RCS or other messaging channels is a plus.

Compensation & Benefits

Starting salary for this role is $166k–$187k USD (or equivalent in local currency) depending on experience and subject to market rate adjustment.

Zone 1: $199k–$224k USD
Zone 2: $182k–$205k USD
Zone 3: $166k–$187k USD

Inclusive benefits package includes 100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family, 16 weeks paid parental leave, unlimited PTO, stipends for remote work and wellness, a professional development budget, and more.