Senior Manager of AI Practice, Claude Corps

Responsibilities

Manage the mentor team

• Manage a team of mentors, including hiring, onboarding, coaching, and maintaining coaching quality standards.
• Run weekly syncs, 1:1s, and escalation processes when mentors or fellows need support.
• Ensure pull requests are reviewed on time, milestone reviews are conducted, and host managers remain engaged.

Own delivery for fellows

• Own instructional delivery outcomes for a portfolio of approximately 200 fellows at full scale.
• Set agendas for instructional sessions and determine whether to teach them live to the full portfolio or delegate them to mentors.
• Define and maintain mentorship quality standards, review coaching quality, and address performance gaps.
• Own milestone-review roll-ups and intervene when fellows' work is at risk.
• Replace manual tracking with delivery systems that remain effective as the program scales.

Own the CodePath-to-Commons layer

• Partner with Claude Corps strategic partners as the field counterpart, identifying what is landing across mentors and fellows.
• Own how the team uses Commons to deliver curriculum.
• Convert field observations into actionable curriculum change requests and close the loop when updates ship.

Key Success Metrics

• Mentors consistently run their weekly cadence on schedule, tracked through dashboards.
• Each mentor has documented strengths, development needs, and an implemented improvement plan where needed.
• Delivery patterns are surfaced to Claude Corps leadership and translated into curriculum improvements.
• A consolidated delivery view replaces manual portfolio tracking.

Requirements

• Experience managing people and improving team performance, ideally among technical or coaching staff.
• 3–5 years of experience in software engineering, software engineering management, product management, or engineering-adjacent management.
• Ability to lead and teach live sessions effectively.
• Experience owning delivery or operations outcomes at scale.
• Experience replacing manual processes with scalable systems.
• Experience shipping real work with AI-assisted development tools and explaining how they changed your workflow.
• Strong written communication skills for feedback, roll-ups, escalations, and change requests.
• Willingness to work remotely with synchronous obligations across U.S. time zones and approximately two evenings per month for cohort sessions and milestone reviews.

Nice-to-Haves

• Experience managing coaches, instructors, or managers in a bootcamp, fellowship, residency, or cohort-based program.
• Experience scaling a delivery team through rapid headcount growth while maintaining quality.
• Familiarity with platform- or LMS-delivered learning models and using delivery data to identify risk early.

Compensation

• Annual salary: $130,000–$148,000.
• Salary is standardized by position level and determined based on relevant experience and skills.

Benefits

• 100% remote within the U.S.
• Medical, dental, and vision insurance, with 90% employer coverage for employees and dependents.
• Employer-funded healthcare reimbursement, FSAs, and an Employee Assistance Program.
• 401(k), employer-paid life and disability insurance, and identity theft protection.
• Generous paid time off, paid holidays, and 10 weeks of fully paid parental leave.