Staff Technical Program Manager ML/AI Platform

What you’ll do

• Translate Strategy into Execution — Convert strategic platform priorities into structured, milestone-driven execution plans; operating at both breadth (big picture vision) and depth (driving granular details with engineering teams) to ensure nothing falls through the cracks.
• Shape Planning & Influence Roadmaps — Serve as a thought leader to cross-functional stakeholders during annual and quarterly planning cycles; influencing product and platform roadmap decisions with data-informed perspectives and a deep understanding of organizational priorities and technical tradeoffs.
• Build Scalable Processes & Best Practices — Define, institutionalize, and continuously improve program management processes, frameworks, and tooling; elevating organizational execution capability and enabling teams to operate with greater agility, consistency, and efficiency at scale.
• Drive Cross-Functional Alignment & Communication — Build transparent, adaptive communication channels across Engineering, Capacity Eng, Production Eng, Product, Security, and Legal; ensuring stakeholders at all levels; from ICs to executives, have timely, accurate visibility into priorities, status, risks, and decisions.
• Own Program Outcomes End-to-End — Take full accountability for the success of high-impact programs, ensuring measurable delivery through rigorous planning, proactive risk mitigation, and relentless follow-through; representing program interests at the highest levels of the organization.

What we’re looking for

• Experienced Technical Program Manager — 8+ years of TPM or related experience, with a Bachelor's degree in Computer Science or equivalent. With a proven track record of leading and delivering complex, multi-year initiatives spanning multiple engineering teams and organizations.
• AI-First Execution Mindset — Demonstrated ability to use GenAI to meaningfully accelerate program planning, operations, and stakeholder communication; starting from AI-generated drafts and applying strong judgment to validate, refine, and drive decisions rather than defaulting to manual, high-toil approaches.
• Workflow Design & AI Fluency — Experience turning repeatable program work into durable, low-toil mechanisms; including strong prompting, vibe coding lightweight scripts and tools, building dashboards, and leveraging agents to improve decision-making and operational throughput.
• Safety-by-Design AI Governance — Comfortable operating within AI governance expectations, including risk assessment, sensitive data handling, model output validation, and auditability, and proactively identifying where AI use is not appropriate or requires additional controls.
• Cloud Architecture & Systems Domain Knowledge — Working understanding of cloud architecture, infrastructure and data systems or delivery platforms, with the knowledge of compute platforms across the industry, and/or optimization of AWS resources, DevOps, and systems engineering principles; sufficient to engage credibly with technical teams, drive meaningful tradeoffs, and identify cross-system risks.
• Strategic Vision & Entrepreneurial Leadership — Strong ability to analyze organizational context, anticipate future scenarios, and shape program roadmaps aligned to company-level strategy and OKRs, with an entrepreneurial spirit that thrives in ambiguity and builds programs from the ground up.
• Executive Influence & Thought Leadership — Demonstrated success influencing senior and executive leadership, representing program interests at the highest levels, providing well-reasoned input to critical decisions, and building trusted relationships across disciplines and organizations without relying on formal authority.
• Analytical Problem-Solving & Risk Mitigation — Strong analytical and decision-making skills with a track record of using data, innovative approaches, and structured frameworks to navigate complexity, resolve ambiguity, and mitigate program risks proactively.
• Operational Excellence at Scale — Demonstrated experience creating and driving efficient, scalable processes and best practices that increase organizational agility, with a focus on institutionalizing repeatable mechanisms that outlast individual programs and enable teams to execute with greater consistency.
• Exceptional Communication & Collaboration — Outstanding written, verbal, and interpersonal communication skills; able to distill nuanced, technical concepts for diverse audiences, build consensus across competing perspectives, and foster an inclusive, collaborative environment that reflects Pinterest's commitment to diversity and belonging.