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OpenAIOpenAIUnited States

Compensation Operations Manager

Compensation Operations Manager supporting OpenAI's global variable compensation programs for GTM teams. Administer plans, execute payout cycles, build scalable processes, provide field support, and partner cross-functionally on governance and compliance. Requires 8+ years in compensation or revenue operations with deep variable comp expertise.

151k – 168k/yr
Remote8+ YOERevenue Operations

About the role

Responsibilities

  • Administer compensation plans, quotas, credits, adjustments, exceptions, and payout processes.
  • Design and maintain scalable processes that ensure accurate and efficient compensation administration.
  • Implement and maintain compensation policies, ensuring that all program rules are consistently applied across GTM teams.
  • Manage field support triaging for compensation-related inquiries, streamlining communication between GTM personnel and back-office teams.
  • Execute recurring compensation payout cycles, reconciliations, and operational close processes.
  • Execute compensation letter generation, distribution, tracking, and record management.
  • Partner with Legal, HR, and Finance to support governance, approvals, compliance, and audit requirements.
  • Develop reporting, dashboards, and quality assurance processes to improve visibility and accuracy.
  • Serve as a key point of contact for compensation-related field questions and inquiries.
  • Build and maintain support resources, FAQs, documentation, and intake processes.
  • Partner with Enablement and Sales Leadership to improve understanding, adoption, and trust in compensation programs.

Requirements

  • 8+ years of experience in compensation operations, sales operations, revenue operations, finance operations, or related operational roles.
  • Deep experience administering variable compensation programs at scale.
  • Strong experience with compensation systems and operational tooling.
  • Experience executing payout cycles, quota workflows, plan administration, and compensation governance.
  • Demonstrated ability to build and improve scalable operational processes in high-growth environments.
  • Strong cross-functional stakeholder management and communication skills.
  • Strong analytical, systems, and problem-solving capabilities.
  • A hands-on approach with a high level of accuracy, ownership, and attention to detail.
  • Comfort balancing strategic context with day-to-day operational execution.

Nice-to-Haves

  • Experience supporting or scaling compensation operations during periods of rapid growth.
  • Familiarity with consumption-based or hybrid revenue models.
  • Experience implementing or administering compensation management platforms.

Skills

compensation operationsvariable compensationquota managementpayout cyclescompensation systemsRevenue OperationsSales Operationsfinance operationsProcess DesignStakeholder Managementcompliance and auditreporting and dashboards

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