
Lance
San Francisco, CA
AI agents automating hotel operations
About
Lance builds autonomous AI agents that handle guest calls, sales, and operations for hotels. The agents use computer vision to navigate and operate existing hotel software like PMS and CRS without APIs or integrations. This enables hotels to reduce manual work and focus on guest experience, already trusted by groups operating 50+ properties across major brands.
Perks & benefits
Equity, Performance bonus
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6Deploy and customize AI agents in live hotel environments, integrating with existing software and shipping production fixes. The role requires at least one year of customer-facing software or deployment experience, coding ability, and strong communication with hotel operators.
As a Founding Account Executive, you will build and own the sales function from the ground up, driving early revenue growth and closing deals with leading hotel groups. This role involves managing the full sales cycle, engaging with leads, and refining sales processes.
As a Founding Product Designer, you will own the end-to-end user experience of AI agents and customer platforms, establishing Lance’s design language and translating complex AI workflows into intuitive interfaces.
Develops go-to-market strategies, messaging, and content for AI product launches in hospitality. Collaborates with Product, Engineering, and Sales; conducts research and enables sales teams with collateral. Requires B2B SaaS experience and strong communication skills.
Oversees product roadmap and lifecycle for AI agents in hospitality, collaborating with teams to define requirements, prioritize features, conduct research, and deliver solutions driving client success. Requires strong PM skills, communication, and bachelor's degree; SaaS/AI experience preferred.
Founding Engineer leads design, development, and deployment of software for autonomous AI agents in hospitality. Requires proficiency in Python/JavaScript, AI/ML experience, scalable systems expertise, and in-person work in San Francisco.