
Hologram
Chicago, IL
Global cellular IoT connectivity platform
About
Hologram builds a platform with SIM cards, dashboards, and APIs for connecting and managing IoT devices globally across 190+ countries. It serves over 5,000 customers from startups to Fortune 500s in industries like retail, healthcare, and logistics. This enables reliable, scalable connectivity with 99.95% uptime and automatic network switching, reducing complexity and costs for IoT deployments.
Tech stack
Ruby, SQL, Salesforce, UDP, IoT devices, cellular networks, TCP/IP, Python
Perks & benefits
Health insurance, Unlimited PTO, 401k, Home office stipend, Parental leave, Life insurance, Disability insurance, Professional development
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Open jobs
3Own customer onboarding and post-sale technical support for IoT connectivity deployments, troubleshooting SIM, device, and network issues while building automation and tooling. Requires 5+ years in a customer-facing technical role, cellular and IoT expertise, scripting, SQL, REST APIs, and operational automation experience.
Leads technical pre-sales for IoT connectivity solutions, partnering with Account Executives to design architectures, demonstrate the platform, and resolve customer technical concerns. Requires hands-on embedded or IoT experience, cellular networking expertise, API integration skills, and enterprise technical sales experience.
Processes SIM card orders, maintains order records and statuses, supports customers and internal teams, and assists with inventory and fulfillment at an Apex warehouse. Requires two years of administrative or customer service experience, strong organization, and attention to detail.