Latest Customer Success jobs at Glean

Leads enterprise AI deployments and ongoing customer engagements, from technical configuration and go-live through renewal. The role combines implementation management, strategic guidance, adoption planning, escalation ownership, and cross-functional coordination for enterprise SaaS customers.

Leads enterprise AI customer deployments from kickoff through renewal, combining technical configuration, project management, strategic guidance, and escalation ownership. Requires 3–5 years of enterprise SaaS implementation or technical account management experience and availability for US East customer hours.

Lead AI customer deployments and long-term success engagements for Glean's Work AI platform. Drive technical implementation, joint success plans, and measurable business outcomes for enterprise clients.

Lead customer deployments and long-term engagements for Glean's Work AI platform, owning delivery from kickoff to renewal while driving adoption and business outcomes. Requires 3+ years in SaaS technical deployments and a cloud fundamentals certification.