Workplace Experience Manager

What You’ll Do

Create an Exceptional Workplace Experience

• Be the go-to person for employees, visitors, candidates, customers, and investors.
• Create a warm, thoughtful, and professional experience for every guest who walks through our doors.
• Maintain an office environment that feels organized, welcoming, and aligned with our culture.
• Ensure conference rooms, common areas, and shared spaces are consistently ready for use.

Own Office Operations

• Manage office supplies, snacks, beverages, catering, and workplace amenities.
• Coordinate facility maintenance and serve as the primary point of contact with building management.
• Continuously improve workplace systems, processes, and employee services.
• Support onboarding and help ensure every new hire has a seamless first-day experience.

Drive Culture & Community

• Plan and execute team lunches, happy hours, celebrations, offsites, and company events.
• Help build traditions, rituals, and experiences that strengthen connection across the team.
• Partner with leaders throughout the company to foster a welcoming, engaging, and collaborative workplace.
• Support employee engagement initiatives that make coming into the office something people genuinely enjoy.

Vendor & Budget Management

• Source, negotiate, and manage relationships with vendors and service providers.
• Own office-related budgets and spending.
• Track invoices, expenses, and vendor contracts.
• Look for opportunities to improve service quality while managing costs thoughtfully.

Preferred Experience

• Experience in hospitality, events, workplace experience, office management, executive support, community management, or a related field.
• Strong organizational and project management skills.
• Experience managing vendors, budgets, and operational processes.
• Excellent communication skills and a high level of professionalism.
• Comfortable working independently and solving problems proactively.
• Experience in a high-growth startup environment is a plus.