Strategic Finance Lead, Operations
Embedded finance partner inside Operations, owning the $30M BPO budget, variance analysis, contract modeling, and COGS narrative to leadership and the board. Requires 4-6 years in strategic finance or FP&A with strong modeling skills.
Responsibilities
- Partner with Finance to support the annual COGS planning and reforecasting process, owning the $30M BPO budget on the ops side including the inputs, the assumptions, and the ability to defend every line
- Own the variance narrative for Hover's largest cost center. When actuals diverge from plan, have the explanation ready before anyone asks, covering what happened, why it happened, and what it signals going forward
- Work with the VP of Operations to evaluate BPO contracts and build financial models for renegotiations, including unit cost scenarios under different volume commitments, pricing structure changes, and SLA adjustments
- Track cost per job trends across sites, product types, and complexity tiers, and flag when unit economics are drifting before it becomes a problem
- Own how Hover's COGS story gets communicated to leadership and the board with clear, defensible numbers, a coherent narrative, and a forward-looking view
- Build and maintain financial models that support operational decisions, including capacity planning, volume routing, and vendor performance tradeoffs
- Serve as a trusted cross-functional partner to Finance, BPO site leads, and Engineering on anything that touches cost structure or operational economics
Requirements
- 4 to 6 years of experience in strategic finance, FP&A, investment banking, or management consulting, with meaningful time spent building financial models that informed real decisions
- Strong sense of ownership over financial work; have been the go-to person for a cost area or budget, built the model behind it, and been in the room when the numbers got questioned
- Strong financial modeling skills; build clean, well-structured models from scratch and can defend every assumption in a room with a CFO or board member
- Comfortable working cross-functionally with ops, finance, engineering, or vendor-facing teams, translating between financial logic and operational reality without losing either
- Clear, confident communicator; can make a complex cost story legible to a senior audience in five minutes, in writing or in person
Nice to Haves
- Experience at a high-growth tech company where COGS was a real strategic lever
- Familiarity with unit economics or cost-per-transaction modeling
- Exposure to BPO, vendor management, or supply chain cost structures
- Background in management consulting with a transition into an in-house finance or strategy role
- Comfort with SQL or BI tools such as Hex, Tableau, Looker, or Mode
Compensation & Benefits
- Competitive salary and meaningful equity in a fast-growing company
- Comprehensive medical, dental, and vision coverage for you and dependents
- Unlimited and flexible vacation policy
- Generous paid parental and new child bonding leave
- Mandatory self-care days each month
- Remote wellbeing resources including fitness classes, meditation tools, virtual therapy, and family planning assistance
- Continued education support for management training, conferences, workshops, or certifications
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