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Staff Product Manager

Own the vision and roadmap for VSCO Workspace, a photographer CRM. Transform it into an AI-driven system supporting the full client lifecycle from prospecting through payments and relationship management.

San Francisco, CAProduct ManagementOnsite7+ YOE

About the role

Responsibilities

  • Set the strategic direction and roadmap for Workspace, our photographer CRM solution
  • Be ruthless about scope and priority
  • Actively use AI tools to accelerate research, spec writing, data analysis, and decision-making
  • Build lightweight prototypes or automations using AI-assisted no-code tools to quickly specify and test hypotheses
  • Oversee delivery of innovative workflows and features that ensure successful outcomes for users and the business
  • Regularly speak with existing and new customers to gather insights and inform direction
  • Guide and inspire cross-functional communication and storytelling for buy-in
  • Collaborate with cross-functional partners to ensure cohesion across the overall VSCO experience
  • Proactively assure progress with stakeholders

Requirements

  • 7-10 years as a full-time Product Manager with experience building modern CRM software
  • Experience expanding product-market fit for a complex product that drove business growth
  • Experience transforming an existing product and navigating legacy constraints and existing customers
  • Point of view on which CRM workflows AI can replace vs. augment
  • Strong grasp of product strategy: define it, get buy-in from leadership, motivate cross-functional teams
  • Experience identifying where AI creates genuine user value vs. where it's a distraction
  • Superb spoken and written communication skills; can break down complex products and problems
  • Compelling storyteller
  • High personal ownership, moves fast, natural instigator
  • Strong partner to Engineers, Designers, and cross-functional teammates
  • Great prioritizer with strong instincts for trade-offs; cares about outcomes and output
  • Thrives in fast-paced startup environments with comfort in ambiguity and resourcefulness

Nice-to-Haves

  • Deep understanding of the creator economy, photography, and/or creative tooling industries
  • Experience as a founder or equivalent level of accountability

Benefits

  • Competitive Salary & Equity
  • Healthcare insurance, vision, dental insurance for employees and families
  • Flexible Time Off
  • Company-paid parental, medical and caregiver leave

Skills

Product ManagementCRMAi/Ml ToolsRoadmappingStakeholder ManagementUser ResearchPrototypingCross-Functional CollaborationProduct StrategyPrioritization

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