Sr. Industry Manager

What you’ll do

• Lead, coach, and develop a high-performing Mid-Market Sales team of Client Partners and Client Account Managers to consistently deliver against revenue, growth, and customer success goals.
• Own team-level business performance across revenue attainment, pipeline quality, forecast accuracy, seller productivity, and account health.
• Translate segment strategy and business priorities into clear team plans, operating rhythms, and measurable expectations.
• Drive high standards of sales execution through rigorous inspection of pipeline, account planning, opportunity strategy, forecast calls, and customer engagement.
• Provide differentiated coaching and performance management across the team, accelerating top performers and addressing gaps with clarity and consistency.
• Lead talent management efforts including hiring, onboarding, performance calibration, employee development, and succession planning.
• Identify trends, structural gaps, and growth opportunities using performance data, market insights, and customer feedback, and turn them into action plans.
• Partner with cross-functional stakeholders across Sales Strategy, Operations, Product, Marketing, and Measurement to improve advertiser outcomes and scale effective go-to-market execution.
• Serve as an escalation point for complex customer and business issues, helping navigate high-impact commercial decisions.
• Drive operational rigor through disciplined business reviews, inspection cadences, territory planning, and resource prioritization.
• Champion adoption of Pinterest’s full suite of advertising and measurement solutions, ensuring the team is positioning them in a strategic, customer-centered way.
• Contribute to the refinement of playbooks, processes, and best practices that improve consistency and effectiveness across the broader Mid-Market organization.
• Build and sustain an inclusive, high-performing team culture grounded in accountability, collaboration, and continuous improvement.
• Represent the voice of the customer internally and help inform broader go-to-market, support, and product feedback loops.

What we’re looking for

• Significant experience in digital advertising, media, technology sales, or a related commercial environment.
• Demonstrated success directly managing sales teams and delivering against revenue and growth goals.
• Strong people management experience, including coaching, performance management, employee development, and hiring.
• Proven ability to lead a team through business inspection rhythms such as forecasting, pipeline review, account planning, and performance reviews.
• Experience translating business strategy into clear team execution plans and measurable priorities.
• Strong operational and analytical skills, with the ability to diagnose performance trends, identify root causes, and drive improvement at the team level.
• Experience influencing cross-functional stakeholders to improve customer outcomes and business performance.
• Strong judgment and communication skills in managing complex client situations and internal escalations.
• Ability to lead effectively through ambiguity, change, and evolving business priorities.
• Commitment to building an inclusive, high-accountability, and high-performance team environment.

Preferred qualifications:

• Experience managing Mid-Market, scaled, or growth-focused sales teams.
• Experience in performance marketing, brand advertising, or full-funnel platform sales.
• Familiarity with digital measurement solutions, attribution approaches, and advertiser performance metrics.
• Experience improving team processes, operating cadence, or go-to-market execution at scale.
• Experience hiring and developing diverse teams in fast-paced environments.
• Familiarity with agency ecosystems and multi-stakeholder client environments.