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Solutions Architect- Remote (USA)

Solutions Architect partners with sales to drive deals, advises customers on Orb billing platform integrations, and influences product roadmap. Requires 3+ years technical customer-facing experience, strong communication, and solution design skills.

200k – 275kUnited StatesSolutions ArchitectureRemote

About the role

Responsibilities

  • Drive sales deals: Partner with sales teams to evaluate Orb product, answer technical questions, and highlight security/compliance.
  • Pave path for implementations: Help customers integrate Orb into workflows for automation and intelligence; shape roadmap.
  • Serve as technical advisor: Provide expertise on Orb products and business systems.
  • Strengthen product: Fill gaps through technical solutions and provide customer feedback to product teams.

Requirements

  • 3+ years in technical customer-facing role.
  • Clear communication of technical concepts.
  • Experience partnering with sales, product, customer success.
  • Design/implement technical solutions for business challenges via value-selling.
  • Translate technical/non-technical language.
  • Strong empathy, customer relationships.
  • Continuous learner, adaptable in fast-paced environment.
  • Sales methodology training (e.g., MEDDPICC, SPIN, Challenger) preferred.

Nice-to-haves

  • Early-stage startup experience.
  • Billing space knowledge.
  • Data infrastructure/ETL tools experience.
  • Data import/export/ingestion solutions.
  • Quick API learning for integrations (tax, accounting, provisioning).
  • Thought leadership (webinars, blogs, whitepapers, speaking).

Benefits

  • Excellent medical, dental, vision insurance.
  • One Medical membership.
  • Unlimited PTO + week off between Christmas/New Year.
  • 401k plan.
  • 16-week paid parental leave with equity vesting.
  • Commuter stipend.
  • Catered lunches.
  • Annual learning stipend.
  • Meaningful equity (stock options).

Skills

OrbETLAPIsBillingMonetizationSales MethodologyData IngestionIntegrationsSecurityCompliance

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