Senior Technical Product Manager, APIs and JS Agent
Owns strategy, design, versioning, documentation, and enterprise readiness for external APIs and JS Agent. Requires 5+ years API product leadership, technical fluency (ex-engineer preferred), and enterprise customer experience.
What You’ll Do
Lead API and JSAgent Product Strategy & Roadmap
- Own the vision and roadmap for Fingerprint’s external-facing APIs (management and server APIs) as well as the vision and roadmap for our JS Agent— including prioritization based on customer needs, strategic business impact, and long-term platform health.
- Define, validate, and evolve API lifecycle, API contracts, semantic versioning policies, compatibility guarantees, and migration paths.
Enterprise-Grade API Design & Lifecycle
- Drive API design reviews and frameworks that ensure stability, discoverability, and usability for internal and external consumers.
- Establish, document, and enforce API versioning, deprecation, and migration strategies to minimize breaking changes and support large, long-lived integrations.
Developer Experience & Documentation
- Own API and JS Agent documentation, developer guides, and internal documentation as core product surfaces, ensuring clarity, completeness, and self-service ease for developers at all scales.
- Collaborate with Developer Experience, Integrations, Product Marketing, and Customer Success on reference implementations, SDK guidance, and onboarding flows.
Cross-Functional Partnering
- Partner closely with Engineering, Customer Success, Solutions Engineering, and Sales to deeply understand integration needs of enterprise customers and translate those into product outcomes.
- Represent API and JS Agent strategic priorities in product planning, architectural discussions, and go-to-market materials.
Measure & Improve
- Define and track success metrics for API and JS Agent adoption, reliability, customer satisfaction, and support escalations.
- Use feedback loops (usage data, customer interviews, support trends) to iterate on API quality and strategy.
What You Bring
Proven API Product Leadership
- 5+ years experience owning externally-consumed APIs or enterprise backend systems at scale in a product management role.
- Demonstrated ability to lead API versioning and migration strategies, including breakage minimization and deprecation planning.
Technical Fluency
- Background as a former engineer or technical IC (strongly preferred/ required); candidates without hands-on technical experience are unlikely to meet the bar for this role.
- Strong technical background — able to read and critique API specifications; understand authentication schemes (API keys, OAuth, JWTs), rate limits, performance, error models, and SLA considerations.
- Comfortable working with engineering partners on API design, tradeoffs, and backward compatibility.
Enterprise Customer Experience
- Experience engaging with large customers (especially in regulated industries like financial services), and translating their integration and compliance requirements into product outcomes.
- Skilled at balancing enterprise needs for stability with the product’s innovation roadmap.
Documentation & Enablement Orientation
- Experience driving documentation as a product surface, and familiarity with tools like OpenAPI/Swagger, Mintlify, github, Postman collections, and developer portals.
- Strong enough API knowledge to be able to tell when documentation goes “wrong” and how to fix it.
Communication & Collaboration
- Excellent written and verbal communication skills, able to align technical and non-technical stakeholders around roadmap and architectural decisions.
- Able to write clear and compelling documentation that makes it easy for both humans and AI Coding Assistants to integrate and use Fingerprint data
- Comfortable leading complex negotiations and managing competing priorities.
Nice-to-Have
- Experience building or owning developer platforms, integration ecosystems, or API marketplaces.
- Background with high-security, high-availability systems (identity, fraud, risk, payments).
- Prior work in distributed systems, cloud APIs, or SDK ecosystems.
Compensation
For US-based employees, the cash compensation range for this role is $170,000-$195,000.
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