Senior Implementation Engineer
Serve as primary technical contact for healthcare customers, leading onboarding, integration, and ongoing support. Requires 3+ years implementation experience and full-stack skills in React, TypeScript, and Node.js.
Senior Solutions Architect, Government Partnerships
Translates state government partners' needs into product strategy and owns end-to-end delivery of campaigns and integrations for Propel's benefits platform. Requires 5+ years B2G experience, technical background, and public benefits familiarity.
160k – 190kCaliforniaColoradoWashington, DC+12 moreSolutions ArchitectureRemote5+ YOE
About the role
Responsibilities
- Be the product voice in state conversations: prepare materials, present Propel's capabilities, field technical questions from state partners, translate learnings into structured requirements for product and engineering.
- Own state campaign delivery end-to-end: define deliverables, write scope-of-work, set up campaign infrastructure, monitor execution, run evaluations, fix issues.
- Lean into AI-enablement to create leverage for partnerships with less engineering support.
- Make hands-on tradeoff decisions on new product investments vs. existing capabilities; perform configurations when needed.
- Feed the case management product roadmap by synthesizing patterns across engagements and providing evidence-based recommendations to PMs.
Requirements
- 5+ years bridging product/technical teams and external partners in solutions architecture, implementation/delivery leadership, technical program management, or product management in B2G context; direct experience with state SNAP or Medicaid agencies.
- Technical background: comfortable with tech stack, reading API docs, translating technical documents, estimating complexity/scope.
- Familiarity with public benefits administration (SNAP, Medicaid, EBT) and state agency operations.
- Ability to operate across altitudes: presenting to state CIOs, speccing campaigns, analyzing results, drafting SOWs.
- Strong product instincts to distinguish platform features from one-offs.
- Comfort with ambiguity; strong communication, data skills (clear writing, decks, SQL/analytics).
Nice-to-Haves
- Background in case management systems, benefits administration tech, or health plan operations.
- Previous experience as engineer or technical PM.
- Experience with program evaluation (success metrics, measurement frameworks).
Compensation & Benefits
- Expected compensation: $160,000 - $190,000.
- 20 days PTO.
- 4% 401K match.
- $10k lifetime Carrot Fertility spend.
- Excellent medical, dental, vision.
- Strong equity package.
- Remote-friendly with optional in-person retreats.
Skills
Solutions ArchitectureAPI IntegrationsSQLAnalyticsAIProduct RoadmappingTechnical Program ManagementCase Management SystemsProgram EvaluationB2G Partnerships
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