Senior Product Manager, Platform

What You’ll Do

• Own the product vision and roadmap for the entire Platform, driving strategy and execution with a cross-functional squad of engineers, designers, QA, and data partners.
• Lead a cross-functional team on platform optimization efforts to increase velocity of all squads as they build and the quality of what ultimately goes out.
• Engage directly with both enterprise and SMB customers to uncover needs, validate solutions, and ensure we’re solving real problems.
• Design solutions with both near-term value and long-term scalability in mind, articulating tradeoffs to internal stakeholders.
• Leverage AI and ML to challenge traditional approaches, exploring and shipping innovative experiences that materially improve velocity and quality—both internally and externally.
• Align the roadmap with company objectives by working closely with other Product Managers, Customer Success, Sales, and Implementation to prioritize opportunities and trade-offs.
• Lead go-to-market and change management for your domain: communicate priorities and feature launches across the company, and partner with Customer Success to drive successful rollouts and adoption.
• Run effective beta programs with early adopters, capturing feedback to refine experiences before broader release.
• Own clear customer and business outcomes, defining and tracking KPIs that improve platform value and support revenue and retention goals.

What We Look For

• 5+ years of experience in the technology industry, with 3+ years in Product Management for B2B SaaS.
• Experience leading complex cross-cutting platform initiatives.
• Experience building end-to-end product experiences, including prototyping and solution development with AI coding assistants.
• Strong familiarity with enterprise software considerations (from workflows to features and non-functional requirements).
• Experience working in a technical environment, with basic SQL skills and proficiency in analytics tools to inform decisions.
• Strong understanding of agile development methodologies and a track record of working effectively with engineering and design in an agile environment.
• Excellent communication and collaboration skills, with experience partnering closely with cross-functional teams (e.g., Sales, CS, Implementation, PS).
• Strong analytical skills and the ability to use data—both quantitative and qualitative—to shape product strategy and day-to-day prioritization.

Compensation & Benefits

• LA/SF: $170,000 - $210,000 base + annual bonus opportunity.
• Generous equity grant.
• Comprehensive benefits package.
• Flexible PTO and hybrid work schedules.
• One-time work-from-home allowance.
• Company events and team-building activities.
• Opportunities for growth and career advancement.