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Senior Manager, Internal Communications

159k – 193kSan Francisco, CAOnsite5+ YOE
Summary

Leads internal communications strategy and content to keep employees aligned, informed, and connected to company purpose. Requires strong writing, change management expertise, and proficiency with Slack, Google Workspace, and Confluence.

About the role

What You'll Be Working On

  • Comms strategy — brief, relevant, consistent, compelling; keeping pace with how people actually communicate
  • Comms architecture — how our employee portal, knowledge repository, and Slack channels work together (and enabling employees on how to use them)
  • Content creation — internal and social, in partnership with execs across the business
  • Content management — organized, accessible, up-to-date
  • HR comms — clear, helpful messaging for major people initiatives
  • Change management — comms leadership when the org or the work shifts
  • Internal comms playbook — extending the team's reach so all leaders can communicate well
  • Speaker series — internal and external programming featuring Crusoe thought leaders
  • Physical space messaging — making sure our employer brand is expressed in our spaces
  • Employee feedback — easy-to-use mechanisms for hearing from the whole company
  • Surveys and metrics — measuring not just output but outcome; improving engagement scores on comms effectiveness
  • Annual leadership summit planning team — the ultimate opportunity for strategic alignment and communication of our high-performance culture

What You'll Bring to the Team

  • Clear, brief, differentiated writing
  • The ability to make complex technical topics engaging and relevant
  • A genuine passion for how communications build culture
  • Expertise in change management
  • An eye for detail — you catch the typo and care about the look and feel
  • Fluency with Slack, Google Workspace, Confluence, and project management tools
  • Comfort using AI in your daily work — and genuine curiosity about where we can go with it
  • Strong organizational skills and the ability to manage competing priorities
  • Influence across the business, confident collaborating at every level

Benefits

  • Competitive compensation and equity packages
  • Restricted Stock Units
  • Paid time off, paid holidays & leave of absence programs
  • Comprehensive health, dental & vision insurance
  • Employer contributions to HSA account
  • Paid parental leave
  • Paid life insurance, short-term and long-term disability
  • Professional development & tuition reimbursement
  • Mental health & wellness support
  • Commuter benefits (parking & transit)
  • Cell phone stipend
  • 401(k) Retirement plan with company match up to 4% of salary
  • Volunteer time off
  • Global travel insurance & emergency assistance
  • Daily meals allowance
  • Additional perks & programs specific to location
Skills
SlackGoogle WorkspaceConfluenceProject management toolsAI toolsInternal communicationsChange managementContent creationEmployee engagementSurveys and metrics
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