Corporate and Business Communications Lead

Responsibilities

Lead corporate communications

• Develop and execute communications strategies that strengthen Dropbox’s reputation with business, technology, financial, and enterprise audiences.
• Shape messaging around Dropbox’s company strategy, business performance, AI direction, product innovation, customer value, and long-term market opportunity.
• Support corporate moments including earnings, business updates, leadership announcements, strategic partnerships, customer milestones, and company-wide initiatives.
• Partner with Security and Legal teams on reactive and proactive customer communications around data and security incidents.
• Partner with Investor Relations, Legal, Finance, and executive leadership to ensure external communications are accurate, aligned, and market-aware.
• Partner with Policy and Legal teams on issues management, social impact, policy and legal comms matters.
• Help manage issues and crisis communications with sound judgment, speed, and discretion.

Own B2B and enterprise communications

• Build and lead communications programs that support Dropbox’s enterprise and B2B priorities across the business.
• Create narratives that speak to CIOs, IT leaders, business decision-makers, and knowledge workers around productivity, collaboration, security, AI, knowledge management, and the future of work.
• In partnership with Product Comms, drive media strategy for enterprise product launches, customer stories, industry moments, partnerships, research, and thought leadership campaigns.
• Partner with product marketing, sales, customer success, and product teams to surface and amplify compelling enterprise customer stories.
• Develop messaging that connects Dropbox’s core file sync and sharing foundation with newer AI-powered workflows and enterprise use cases.

Drive executive visibility and thought leadership

• Advise senior executives and spokespeople on messaging, positioning, media strategy, and external visibility.
• Create executive briefing materials, Q&As, talking points, messaging frameworks, op-eds, bylines, and keynote narratives.
• Identify and secure high-value opportunities across business media, enterprise technology media, podcasts, conferences, analyst conversations, and industry events.
• Position Dropbox leaders as credible voices on AI, distributed work, productivity, enterprise software, knowledge management, and the future of work.

Build media and analyst relations relationships

• Develop and maintain relationships with top-tier business, technology, enterprise software, AI, productivity, workplace, and financial media.
• Partner with analyst relations, marketing, and product teams to ensure consistent positioning with key external influencers.
• Translate complex product and business updates into stories that reporters, analysts, customers, and broader audiences can understand and care about.

Work cross-functionally

• Collaborate with internal communications, product communications, brand, social, content, marketing, sales, legal, finance, policy, and people teams.
• Manage agency partners and external consultants where relevant.
• Mentor communications team members and contribute to a high-performing, collaborative communications culture.

Requirements

• 10+ years of experience in communications, public relations, corporate affairs, or related fields.
• Strong experience in corporate communications and/or B2B communications, ideally in technology, SaaS, AI, enterprise software, cloud, productivity, or collaboration categories.
• Proven ability to develop communications strategies that support business objectives and strengthen corporate reputation.
• Track record of driving high-quality earned media coverage across business, technology, and enterprise outlets.
• Excellent writing, editing, messaging, and storytelling skills.
• Experience advising executives and preparing senior leaders for media interviews, speaking opportunities, and sensitive external moments.
• Strong news judgment and ability to operate in fast-moving, ambiguous, high-visibility situations.
• Experience working cross-functionally with product, marketing, legal, finance, sales, and executive teams.
• Sound judgment in issues management and sensitive communications.

Preferred Qualifications

• Experience supporting public company communications, including earnings or financial communications.
• Experience with AI, enterprise search, knowledge management, collaboration software, or productivity tools.
• Familiarity with enterprise buyer audiences, including CIOs, CISOs, IT leaders, and business decision-makers.
• Experience managing agency partners or direct reports.
• Experience building executive thought leadership platforms from the ground up.
• Strong understanding of both corporate reputation and product-led storytelling.