Senior Director, Employee Success

Leads Employee Success Business Partners to own talent strategy, performance management, organizational design, and retention for critical business units in high-growth AI infrastructure company. Requires 15+ years HR leadership experience scaling global teams.

225k – 265kSan Francisco, CAPeople OpsOnsite15+ YOE

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About the role

What You'll Be Working On

High-Performance Culture & Calibration

Design enterprise-wide frameworks for talent calibration and performance management
Ensure "last mile" delivery of programs with consistent manager execution

Leadership Excellence & Manager Coaching

Partner with leaders to drive organizational effectiveness
Coach managers on leading diverse technical, industrial, and global teams

Organizational Architecture & Design

Lead strategic workforce planning and organizational design
Manage change management during rapid global scaling

Talent Identification & 9-Box Implementation

Direct methodology for high-potential performers
Implement and oversee 9-Box Talent Matrix for leadership reviews

Strategic Retention & Engagement

Create data-driven retention and engagement programs
Analyze metrics to reduce turnover and maximize employee lifetime value

Employee Experience & Growth Advocacy

Champion end-to-end employee experience
Build growth pathways and mobility programs

What You'll Bring to the Team

15+ years of experience in HR leadership, with at least 8 years leading teams in high-growth, global tech or industrial companies
Experience building programs and processes from 0-1 and navigating growth stages (e.g., 500 to 2,500+ employees)
Industry depth managing software engineers, data center technicians, and construction/unionized labor
Commercial & technical mindset with technoeconomic modeling, data analytics, HRIS/BI tools
High-intensity leadership in high-trust, high-accountability environments
Elite communication for decision-grade memos
Global perspective on international labor markets
15+ years in HRBP, Employee Relations, or People Operations leadership
Expertise in compensation design, succession planning, workforce analytics
Ability to travel 40-50%

Benefits

Competitive compensation and equity packages, Restricted Stock Units
Paid time off, holidays, leave of absence
Comprehensive health, dental, vision insurance; HSA contributions
Paid parental leave, life insurance, short/long-term disability
Professional development & tuition reimbursement
Mental health & wellness support
Commuter benefits, cell phone stipend
401(k) with 4% company match
Volunteer time off, global travel insurance
Daily meals allowance

Compensation Range

Up to $225,000 - $265,000 + Bonus + Restricted Stock Units

Skills

HRISWorkforce AnalyticsTalent CalibrationPerformance ManagementSuccession Planning9-Box Talent MatrixChange ManagementCompensation DesignData AnalyticsBI Tools

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