Senior Team Lead, Fleet Support Operations
Lead fleet support operations as a technical player-coach, managing technicians, enforcing SOPs, and driving safety and operational excellence for Zoox's Robotaxi maintenance.
Senior Analyst monitors content violating terms, processes appeals, labels data, and refines LLMs for child safety enforcement on Grok and X platform. Requires expertise in CSAM/CSE detection, online safety, and AI risk mitigation.
Lead fleet support operations as a technical player-coach, managing technicians, enforcing SOPs, and driving safety and operational excellence for Zoox's Robotaxi maintenance.
Leads complex account takeover investigations, analyzes large datasets with SQL/Python to uncover fraud patterns, and improves detection systems. Requires 4+ years in fraud/cybersecurity and bachelor's in quantitative field.
Develop and maintain compliant policies and processes for government contracting operations, ensuring alignment with FAR/DFARS and supporting DCAA/DCMA audits. Requires 6+ years in compliance or business systems and a bachelor's degree.
Lead the Product and Marketing Compliance team, ensuring fintech products and campaigns meet consumer protection and advertising regulations. Manage compliance professionals and partner with Product, Marketing, and Legal.
Lead the Governance group within Knowledge Strategy, managing 2+ Knowledge Strategists while establishing content standards, conducting audits, and driving AI-readiness for Instacart's CX knowledge base. Requires 4+ years in knowledge strategy within high-volume customer support and hands-on experience with contact center systems.