Sales Enablement Specialist

Responsibilities

Content Solutions & Field Support

• Collaborate with GTM, Product Management, and Product Marketing to build and refresh sales collateral that reflects latest positioning, products, and plays
• Build, launch, and maintain practical sales playbooks (discovery, objection handling, product launches) that reps use and managers use to upskill teams
• Gather feedback from GTM on play effectiveness and iterate as needed
• Document and update sales process Standard Operating Procedures (SOPs) within CMS to ensure a single, accurate source of truth
• Support inbound sales requests through Jira channel; rapidly execute on tactical asset requests and collaborate cross-functionally with Marketing and GTM Strategy
• Proactively dive into Gong and Salesforce data to flag best-practices across GTM org, then build and deploy targeted content fixes at scale
• Provide support to Strategy and Sales Ops teams in product launches and GTM initiatives as needed

Enablement Infrastructure

• Proactively identify ways to improve how Gong and Highspot are used by the field
• Communicate usage data and adoption gaps to GTM leadership with recommended solutions
• Act as primary administrator for CMS (Highspot), ensuring all internal and partner-facing resources (pitch decks, battle cards, templates, scripts) are accurate, up-to-date, and structured intuitively
• Maintain highly organized, clean framework of folders and call libraries within Gong so model behaviors and best practices are easily discoverable
• Maintain rigorous audit cadence for existing materials while prioritizing updates that solve identified sales quota gaps

Measurement & Feedback

• Own field feedback loops by running surveys, organizing shadowing logistics, and evaluating Highspot content usage data
• Partner with Enablement Team to guide strategic next steps
• Collaborate with Sales Operations team to monitor core sales data (win rates, quota attainment, deal velocity) to ensure enablement programs close performance gaps and drive revenue results

Qualifications

• 1–3 years of experience in sales enablement, training, or related role within sales
• Strong collaboration skills with Sales, Ops, and GTM teams
• Experience using enablement and training platforms (e.g., Sana, Gong, Highspot)
• Proven experience building core sales assets, including playbooks, call-scoring templates, and SOPs
• Strong service-oriented mindset with experience collaborating cross-functionally to track down up-to-date information across Marketing, Product, or Strategy teams
• Data-driven mindset; comfortable reporting enablement effectiveness
• Experience leveraging AI for automation and learning retention preferred
• Exceptional organizational and structural thinking; ability to organize messy folders and complex inputs into clear, navigable learning structures
• Prior experience in Sales or Account Management at a SaaS company preferred

What Success Looks Like

• Sales playbooks reflect from-the-field best practices and are actively used by managers as the objective baseline for team coaching
• CMS contains up-to-date product and market information and is the first stop for reps to get questions answered
• Enablement initiatives directly correlate with improved pipeline, conversion rates, and revenue growth

Compensation & Benefits

• Tier 1: $84K–$102K TTC
• Tier 2: $78K–$94K TTC
• Tier 3: $71K–$86K TTC
• Medical, Dental, and Vision Coverage: 100% of premiums covered for employee and all dependents
• Unlimited Flexible Time Off plus 12 company holidays, quarterly recharge days, and week-long holiday break
• Home Office Reimbursement for furniture, supplies, monthly home internet, and cell phone
• Health & Wellness Reimbursement for gym membership or qualifying expenses
• Generous parental and family leave, fertility benefits, employer-sponsored stipends
• 401k Plan
• Pre-IPO stock options