Provider Strategy & Partnerships
Own relationships with healthcare provider organizations, drive adoption and expansion, analyze performance data, and collaborate cross-functionally to improve product-market fit. Requires 3-8+ years in analytical, high-ownership environments.
Responsibilities
- Own relationships with key provider organizations — serving as the strategic point of contact for adoption, engagement, and growth
- Analyze account performance data (activation, usage, retention) and translate insights into concrete priorities
- Develop and execute expansion strategies within existing accounts — including new specialties, workflows, and service lines
- Drive onboarding and workflow design conversations with providers, staff, and clinical users
- Identify opportunities to improve product fit or service delivery — and collaborate with product, ops, and engineering to build the right solutions
- Play a direct role in informing roadmap and strategic decisions based on patterns observed across accounts
- Help shape provider-facing growth motion — including how to scale across new markets and clinical categories
Requirements
- 3-8+ years of experience working on a team that required analytical problem-solving, operational rigor, and outcome ownership (e.g., fast-growing startup, consulting, finance, a 0 → 1 business line at a high-performing organization)
- Strong sense of user empathy, especially for providers and staff juggling high workloads (familiarity with healthcare workflows, provider practices, or EHRs is a big plus)
- Comfort with ambiguity and context switching; able to roll up sleeves and figure things out fast
- Strong written and verbal communication for effective participation in internal debates and external relationships
- Track record of moving quickly, finding shortcuts, and going to unreasonable lengths to deliver on goals
- High NPS with former teammates
Nice-to-Haves
- Familiarity with healthcare workflows, provider practices, or EHRs
Compensation & Benefits
- Salary range: $120,000 - $180,000
- Competitive compensation with meaningful equity
- Fully covered medical, vision, and dental insurance
- Memberships for One Medical, Talkspace, Teladoc, and Kindbody
- Unlimited PTO and 16 weeks of parental leave
- 401K plan setup, FSA option, commuter benefits, and DashPass
- Lunch at the office every day and dinner after 7pm
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