Skip to content
Brex

Payment Operations Analyst

59k – 73kSalt Lake City, UTRevenue OperationsHybrid
Summary

Support day-to-day dispute case management, identify fraud, and drive process improvements as an AI-native user on the Disputes team. Requires strong communication, cross-functional collaboration, and willingness to work hybrid in Salt Lake City.

About the role

Responsibilities

  • Become an SME for complex cases, including overriding AI and making decisions in day-to-day operations of Disputes, Pre-Arbitration, and Re-Billing
  • Identify business inefficiencies and propose solutions to leadership
  • Own specific tooling improvements, including feedback loops and long-term expertise of AI functionality
  • Work with cross-functional teams to resolve complex issues and drive change through process improvements
  • Adhere to regulatory and legal requirements

Requirements

  • Proven ability to navigate ambiguity and bring clarity to complex disputes
  • Ability to thrive in a fast-paced environment while successfully adapting to change
  • Proven ability to work with cross-functional teams as well as independently
  • Excellent communication and writing skills, with the ability to lead the standard of case documentation and present insights to leadership
  • Ability and motivation to become AI-Native
  • Must be willing to work in office 3 days per week on Monday, Wednesday, and Thursday

Bonus Points

  • Strong understanding of Salesforce
  • Experience in data tools such as Looker or Hex
  • Deep understanding of Mastercard Chargebacks
Skills
SalesforceLookerHexMastercard ChargebacksAI toolsCase managementCross-functional collaborationRegulatory compliance
Similar roles at this salary range
All Revenue Operations jobs →
Bloomerang

Recurring Giving Conversion Specialist

Coordinate payment data migrations, oversee data transformation processes, and create documentation for internal and external stakeholders. Requires strong communication skills and willingness to learn SQL, Excel, and AI tools.

60k – 65kUnited StatesRevenue OperationsRemoteSQLAI tools
Vestwell

Associate, Sales Strategy

Sales Strategy Associate supporting go-to-market efforts through reporting, financial analysis, Salesforce/Tableau dashboards, and commission/quota planning. Hybrid role based in New York City HQ.

70k – 80kNew York, NYRevenue OperationsHybridExcelSigma
Datadog

Deal Desk Analyst

Deal Desk Analyst supporting global sales teams with quoting, deal structuring, and pricing for complex SaaS transactions. Requires 4+ years experience including 2+ years in SaaS deal structuring.

68k – 95kNew York, NYRevenue OperationsHybrid4+ YOECPQMS Word
Datadog

Deal Desk Analyst

Provide quoting, deal structuring, and negotiation support to global sales teams while collaborating with Legal, Finance, and Sales Ops. Requires 4+ years experience and 2+ years structuring complex SaaS deals.

68k – 100kCalifornia +3Revenue OperationsHybrid4+ YOECPQSaaS
Kapitus

Email & Marketing Data Specialist

Manage bidirectional Salesforce-HubSpot data sync, build complex automated workflows and drip campaigns, enforce data integrity, and create advanced segmentation for email marketing. Requires 5-8 years experience with HubSpot, Salesforce, and CRM integrations.

63k – 101kUnited StatesRevenue OperationsRemote5+ YOEHubSpotSalesforce
Apply