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Manager, Luxe Supply

Leads team of Luxe Market Managers to grow Airbnb Luxe supply in North America, Latin America, and Caribbean through strategy, coaching, host acquisition, and portfolio optimization. Requires 10+ years sales/business development experience, 4+ years team leadership, and luxury market expertise.

160k – 200kUnited StatesBusiness OperationsRemote10+ YOE

About the role

Responsibilities

Team Leadership & Development

  • Lead, coach, and develop a team of Luxe Market Managers across NAMER and LATAM, setting clear expectations and creating a culture of excellence, accountability, and continuous growth.
  • Provide business coaching, clear direction, and hands-on support on complex host relationships, market launches, and escalations.
  • Identify and develop emerging talent, preparing team members for expanded roles.
  • Build and sustain a positive, driven, and inclusive team culture grounded in collaboration and high performance.

Regional Strategy & Supply Growth

  • Own the end-to-end supply strategy for NAMER and LATAM, setting priorities across acquisition, host quality, and portfolio optimization.
  • Guide territory-level strategies based on market maturity, host segmentation, and competitive landscape.
  • Design and scale acquisition programs including direct outreach, luxury real estate partnerships, and property manager relationships.
  • Identify untapped markets and supply opportunities across the region.

Host Relationships & Quality Standards

  • Champion the Luxe brand and quality standards, ensuring every home delivers exceptional experiences.
  • Support team in building and maintaining relationships with high-end hosts, estate managers, and luxury property management companies.
  • Serve as senior escalation point for complex host relationships and cross-functional issues.

Performance & Cross-Functional Collaboration

  • Own regional business performance, meeting supply, revenue, and quality KPIs.
  • Partner with Luxe leadership, Guest Services, Content & Quality, Marketing, RevOps, Policy, and Product.
  • Cascade market insights and host feedback to influence product and policy decisions.
  • Share playbooks and strategies across the global Luxe team.

Requirements

Experience:

  • 10+ years in sales, business development, luxury hospitality, or marketplace management.
  • 4+ years leading and scaling field-based teams.
  • Deep knowledge of NAMER and/or LATAM luxury travel and real estate landscape.
  • Proven track record of meeting supply acquisition and revenue targets.
  • Experience building high-value partnerships with luxury real estate professionals, property managers, or estate operators.
  • Familiarity with CRM tools and performance dashboards.

Skills & Competencies:

  • Bold, compassionate leader with bias for action.
  • Strong executive presence and influence skills.
  • Analytical and strategic thinker using data and market insights.
  • Sharp market instincts for assessing territories and opportunities.
  • Exceptional written and verbal communication skills.
  • Highly organized in managing multiple priorities.
  • English proficiency required; Spanish proficiency strongly preferred.

Mindset:

  • Alignment with Airbnb’s mission and passion for luxury travel.
  • Consultative, relationship-first approach.
  • Proactive and solutions-oriented.
  • Collaborative nature.

Skills

Crm ToolsSalesforceExcelGoogle SheetsData AnalysisStrategic PlanningLuxury HospitalityReal Estate PartnershipsMarket AnalysisPerformance Dashboards

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