GTM Technology Product Owner
Lead GTM technology initiatives as Product Owner on the Revenue Technology team, partnering with CS, RevOps, and GTM Systems to build AI-powered automations and orchestration across the post-sales lifecycle.
GTM Technology Product Owner
GTM Technology Product Owner partnering with CS and RevOps to build AI-powered automations and agentic tooling that eliminates friction across the post-sales customer lifecycle. Requires 5-8 years experience as Product Owner/BA/SA with AI-first principles and consulting or high-growth SaaS background.
164k – 246kNew York, NYRevenue OperationsHybrid5+ YOE
About the role
What You'll Do
Roadmap Execution
- Partner with Customer Success and Support Operations to translate business objectives into technical requirements
- Serve as project liaison and lead analyst
- Operate with extreme urgency and agency once prioritization has been agreed upon with leadership
Orchestration
- Gather requirements and help design advanced automations that drive speed and efficiency
- Focus on post-sales customer lifecycle, eliminating inefficiencies and bringing automation across business units
Data & Agentic Processes
- Leverage applications (Ticketing, CSP, PSA, etc.) and AI agents to automate customer lifecycle best practices and value realization
- Ensure post-sales teams spend 100% of their time on high value interactions
- Provide expert-level advice about what AI is ready to do versus what should be left to humans
Cross-Functional Partnership
- Act as liaison between Customer Success, User Operations, RevOps, and GTM Systems
- Guide strategic evaluations of projects and platforms to help leadership make informed decisions on prioritization
Systems Governance
- Manage data integrity, deduplication, and system audits
- Document evolving data models and process flows
- Research and verify that adopted tools are driving ROI
What You Have
Experience
- 5-8 years as a Product Owner, Business Analyst, or Systems Analyst
- Background in consulting or a high-growth tech company required
AI Expertise
- Demonstrate a portfolio of AI-first principles
- Explain technical nature of different models and platforms
- Show micro-apps built on Claude, Lovable, n8n, Replit, or other agentic applications
The "Glue" Tech
- Proven experience understanding the relationship between technology and users
- Strong ability to extrapolate data structures across platforms into a baseline usable by both end users and agents
- Empathy for individual pains, cold logic for platform-level decisions
Analytical Chops
- Advanced Excel/Google Sheets skills
- Experience with BI tools
- Ability to tell stories with data
Consultative Approach
- Exceptional ability to gather requirements from non-technical stakeholders and transform them into elegant, scalable technical solutions
- Track record of iteration with technical development teams and delivering projects from inception to hypercare
Bonus Points (Optional)
- Experience operating as a founder or partner in a consulting agency
- Experience as part of a hypergrowth company, building a business function 0 > 1
Skills
Product OwnerBusiness AnalystSystems AnalystAI AgentsClaudeLovablen8nReplitExcelGoogle SheetsBI ToolsTicketing SystemsCspPsaData Modeling
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GTM Technology Product Owner
Lead GTM technology initiatives as Product Owner on the Revenue Technology team, partnering with CS, Support Ops, and RevOps to build AI-powered automations and agentic tooling that streamline post-sales customer lifecycle processes.
GTM Technology Product Owner
Lead GTM technology initiatives as Product Owner, partnering with CS and RevOps to build AI-powered automations and agentic tooling that eliminates friction across the post-sales customer lifecycle.