Founding Forward Deployed Product Manager

Responsibilities

• Run discovery on-site at partner accounts. Meet with executive sponsors, clinicians, and integration teams to scope engagements and define success before any code is written.
• Lead a small pod through focused, sprint-style engagements, protecting pod focus and pace.
• Own the product and feature answer for the engagement, partnering with Partner Success on the broader commercial relationship.
• Decide what gets built, what gets declined, and what gets routed to the core roadmap. Hold the line on bespoke requests that don't generalize back to the core product.
• Partner with internal product and engineering teams when an engagement surfaces a net-new product build that belongs on a different track.

Requirements

• 7+ years of product management experience shipping products that users love, with a track record of owning product areas end-to-end.
• Builder mentality: personally driven products from discovery through launch and iteration. Care about craft and quality in what you ship.
• Strong user empathy and product taste. Instinctively know the difference between a product that works and one that delights.
• Comfort with ambiguity: take a messy problem space and create a clear roadmap without waiting for perfect information.
• Cross-functional credibility: go deep with engineers on technical tradeoffs, partner with design on interaction details, and operate as the senior product voice in front of CMOs, CMIOs, CIOs, and CFOs.
• Track record of running time-bound, outcome-oriented engagements where the deliverable was a live system, not a document.
• Willingness to travel ~20% on average, with surge periods around engagement kickoff and go-live.

Nice-to-Haves

• Healthcare or clinical workflow experience, or familiarity with Epic or other EHR platforms.
• Prior experience in a forward deployed, solutions engineering, or customer-facing product role at an enterprise AI company.