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Forward Deployed Engineer

Forward Deployed Engineer embeds with key customers to build and deploy production AI agents for mortgage lending workflows, integrating backend/full-stack code with customer systems while owning the full development lifecycle and customer relationships. Requires 1+ years engineering and customer-facing experience with Python/Java proficiency.

140k – 200kSan Francisco, CASolutions ArchitectureOnsite1+ YOE

About the role

Responsibilities

  • Build, configure, and launch AI agents on Kastle's platform to handle real borrower workflows.
  • Write production-grade backend and full-stack code (Python, Java, TypeScript) to integrate with loan servicing systems, data sources, and telephony platforms.
  • Own the full agent development lifecycle: prototype quickly, set up CI/CD, monitor live usage, iterate to targets, and document best practices.
  • Scope ambiguous customer asks, prototype quickly, and iterate into stable deployments.
  • Act as the technical face of Kastle in key accounts, building trust through speed, empathy, and impact.
  • Feed customer learnings back into the core product, influencing roadmap and reusable tooling.

Requirements

  • At-least 1 year of engineering experience, and 1 year of customer facing experience.
  • Proficiency in Python, Java, or similar; comfortable building APIs and backend systems.
  • Bias toward outcomes: care more about unblocking customers and delivering value than perfect abstractions.
  • Strong work ethic; very high attention to detail; can own a project end-to-end with limited or no guidance.
  • Customer-centric: confident working directly with business leaders as well as engineers.

Nice to Have

  • Previous customer-facing engineering role (forward deployed, solutions engineer, etc.).

Skills

PythonJavaTypeScriptAI AgentsCI/CDAPIsBackend SystemsFull-StackLoan Servicing SystemsTelephony Platforms

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