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Forward Deployed Engineer

Forward Deployed Engineer embeds with customers to understand workflows, designs and deploys tailored conversational AI solutions, builds infrastructure including APIs and integrations, and feeds field insights back to product roadmap. Requires 3+ years software engineering, Python proficiency, and cloud experience.

130k – 225kNew York, NYSolutions ArchitectureOnsite3+ YOE

About the role

What You’ll Do

  • Embed with customers to deeply understand their operations and deliver AI solutions that work from day one.
  • Build and maintain the infrastructure for conversational AI, APIs, integrations, monitoring, and feedback loops.
  • Translate business requirements into technical architectures and deployments.
  • Identify patterns across deployments and feed insights back into our core product roadmap.
  • Operate with high autonomy in high-stakes, ambiguous environments.

What You’ll Bring

  • 3+ years in software engineering, preferably with backend or systems experience.
  • Proficient in Python (TypeScript/JavaScript a plus) and familiar with major cloud providers (AWS, GCP, or Azure).
  • Strong communicator able to work seamlessly with both technical and non-technical stakeholders.
  • Bonus: experience with vector databases, LLMs, prompt engineering, or AI agent frameworks.
  • Comfort working in dynamic environments with shifting priorities.
  • Eagerness to work in person with us in NYC full time.

Benefits

  • Comprehensive medical, dental, and vision insurance
  • Company-sponsored 401(k) through Vestwell
  • Flexible PTO plus U.S. federal holidays
  • Daily in-office lunch through Parkday
  • Dinner covered when working late
  • Commuter benefits
  • Standing desks and workspace accommodations available on request
  • All core tools and software provided

Skills

PythonTypeScriptJavaScriptAWSGCPAzureVector DatabasesLLMsPrompt EngineeringAi Agent FrameworksAPIsIntegrations

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