Accounts Receivable & Billing Specialist

Responsibilities

• Manage accounts receivable and collections activities, including customer outreach, dispute resolution, and payment follow-up.
• Process sales orders, invoices, credits, adjustments, and billing requests accurately and timely.
• Support quote-to-cash operations, including Salesforce opportunity review, change/adjustment requests, and customer account research.
• Maintain organized and audit-ready documentation supporting reconciliations, journal entries, collections activity, and month-end close deliverables.
• Collaborate cross-functionally with Sales, Operations, Accounting, and external customers to resolve issues and drive timely payment resolution.
• Prioritize workload independently and adapt to evolving business needs and operational priorities.
• Support SOX compliance, internal controls, and process improvement initiatives.

Requirements

• 5–7+ years of Accounts Receivable, Billing, and Collections experience in a corporate environment.
• Strong understanding of the full quote-to-cash process.
• Experience processing sales orders, invoices, credits, and billing adjustments.
• Hands-on ERP experience required; NetSuite experience strongly preferred (SAP or similar ERP systems acceptable).
• Experience using Salesforce, including opportunities, customer research, and adjustment/change request workflows.
• Exposure to month-end close processes, reconciliations, and supporting journal entry documentation.
• Experience working in a SOX-controlled or public company environment preferred.
• Advanced Excel skills and strong analytical abilities.
• Strong organizational, communication, and documentation skills.
• Ability to work independently, think critically, learn quickly, and manage multiple priorities with minimal supervision.
• Team-oriented, adaptable, professional, and open to continuous learning.