Technical Program Manager, People Solutions

Responsibilities

• Partner with stakeholders across the organization to understand strategic priorities, define multi-quarter technology roadmaps, and ensure ROI is clearly articulated to secure resource capacity for execution.
• Act as a product leader by deeply understanding employee experience needs, creating mockups to drive alignment on requirements, and presenting compelling product strategies that connect business priorities to outcomes.
• Conduct third-party vendor analyses and deliver data-informed build-or-buy recommendations grounded in industry expertise and ROI.
• Collaborate with engineers, designers, systems analysts, and PMs to translate requirements into technical designs; facilitate build plans, UAT, and end-to-end testing to bring solutions to production.
• Use data, storytelling, and KPIs to support prioritization decisions, monitor solution adoption, define ROI, and surface risks to stakeholders and leadership.
• Apply structured project management practices — including goal-setting, project planning, status reporting, risk management, and metrics tracking — to deliver solutions on time and across disciplines.
• Partner with PMO, Systems, Operations, and Communications teams to successfully launch new solutions, and facilitate approval processes (legal, compliance, data) by identifying decision-makers and driving sign-off.

Requirements

• 5+ years of experience in product development, technical program management, or internal systems design in an internal HR business function, including experience in global mobility technology, within high-growth or technology companies
• AI and LLM fluency, including practical experience using LLM-based tools
• Superior ability to understand and map out system-agnostic business requirements across complex, interconnected systems and support their translation to technology
• Strong communication and collaboration skills, with experience partnering with a broad set of cross-functional stakeholders at all levels
• Acute business acumen with a demonstrated ability to operate effectively in ambiguous, dynamic, high-velocity situations, and to manage and draw insights from data while navigating complexity

Preferred Qualifications

• Bachelor’s degree in business administration, human resources, technology or a related field
• Experience working in a software engineering team or organization
• Basic understanding of core internal systems (ex. HRIS, ATS, CRM, LMS, Ticketing, Finance systems)