Senior Customer Account Executive responsible for expanding and renewing existing customer accounts at Tailscale through upsells, education on new features, and driving adoption of their secure networking software. Requires 2+ years closing experience in AE/AM roles, preferably with developer/technical products in a PLG motion, and a track record of exceeding quota.
150k – 150k/yr
Hybrid2+ YOEAccount Management
About the role
Key Responsibilities
Become an expert in how Tailscale helps our customers.
Build a credible pipeline every quarter by engaging with clients on upsells and renewals.
Own an upsell and renewal number across your accounts.
Help educate customers on the value of Tailscale throughout the evaluation & adoption cycle.
Generate short-term results while maintaining annual pipeline coverage.
Provide accurate weekly forecasting & revenue delivery.
Create mutual action/success plans with prospective and existing customers where appropriate to help them evaluate and expand their usage of the Tailscale product.
Participation in video-recorded customer meetings is a core part of this role. Recordings are used for training, collaboration, and quality improvement.
Requirements
2+ years of closing experience in an AE or an AM role.
A strong desire to join a high-growth software startup.
Has sold developer and/or technical products, especially in a product-led growth (PLG) motion.
Experience presenting to senior managers and executives.
The ability to manage many opportunities simultaneously at various stages, coupled with a strong track record of meeting and exceeding quota.
Experience using Gong, or similar, to collaborate internally and manage pipeline.
Experience partnering with a Sales Engineering team, support, and customer success team to drive positive outcomes for clients.
Proactive from lead to close.
Compensation
US Pay Range (OTE): $150,000 - $150,000 (inclusive of base salary and variable compensation tied to quarterly sales targets).
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