Platform Engineering Manager, Cloud Infrastructure

What you will do

• Own the reliability, performance, and security of Garner’s cloud infrastructure on AWS, serving as the accountable party for platform uptime, incident response, and operational excellence
• Define and execute the technical roadmap for the cloud infrastructure squad, prioritizing investments across Kubernetes, Terraform, Istio, Postgres, NATS, and observability tooling
• Lead and develop a high-performing team of infrastructure engineers. Hire exceptional talent, set clear expectations, provide rigorous feedback, and hold the team accountable to Garner’s high standards
• Partner closely with product engineering, data engineering, and security teams to ensure the platform enables fast, safe, and scalable delivery across the organization
• Establish and monitor key reliability and performance metrics (SLOs, SLAs, error budgets); use data to drive decisions and continuously improve platform quality
• Manage quarterly planning and delivery for the squad, translating Garner’s engineering priorities into a clear roadmap, while coordinating dependencies, and escalating tradeoffs proactively and appropriately

The ideal candidate has

• 5+ years of hands-on cloud infrastructure or platform engineering experience, with at least 2 years in an engineering management role leading cloud-based infrastructure teams
• Deep expertise with AWS and modern infrastructure tooling, including Kubernetes, Terraform, and at least a working familiarity with Istio, Postgres, and NATS
• A track record of building and scaling reliable, secure, and cost-efficient cloud platforms, including experience setting and managing SLOs/SLAs and driving incident response processes
• Strong people management skills with the ability to hire great engineers, deliver candid developmental feedback, and build a culture of ownership and high standards
• Excellent cross-functional communication, articulating technical tradeoffs clearly to engineering peers and non-technical stakeholders alike, while holding stakeholders accountable with clarity and directness
• Sound judgment in balancing engineering velocity with reliability and security, knowing when to slow down or speed up and the skill to cut through complexity and ambiguity
• A desire to be a part of a high-performing, mission-driven team that operates with intense urgency, a strong sense of individual accountability, and a commitment to authentic feedback

Technologies we use

Python, Go, Terraform, Kubernetes, Istio, Postgres, ElasticSearch, NATS, AWS, Claude