Content Coordinator

What you'll do

• Own the content calendar. Plan, manage, and execute Harper's content program across blog, email, social, and field marketing assets — keeping the calendar organized and stakeholders aligned.
• Write and edit across formats. Produce high-quality blog posts, customer stories, thought leadership, email copy, and sales enablement materials.
• Develop customer stories. Interview customers, find the compelling narratives, and turn them into case studies, testimonials, and stories that build trust with prospects.
• Support field marketing. Create and maintain the assets that help Harper show up effectively at events, in partnerships, and in direct sales conversations.
• Collaborate on thought leadership. Work with founders and subject matter experts to develop and publish perspectives that position Harper as a voice in commercial insurance.
• Track content performance. Monitor engagement, reach, and conversion for content assets, and use the data to inform future planning and priorities.

Who you are

• You're a strong writer who can adapt tone and format across a wide range of content types without losing quality.
• You've managed a content calendar with multiple contributors and formats and kept it running on schedule.
• You know how to turn a 30-minute customer interview into a story that makes a prospect say "that sounds like me."
• You understand the difference between content that builds authority and content that fills a quota.
• You're highly organized and can track multiple projects at different stages without things falling through the cracks.
• You have a point of view on what good content looks like — and the conviction to advocate for it.
• You're based in San Francisco or willing to relocate.

Requirements

• 3+ years of content marketing experience, with a portfolio that demonstrates range across formats (long-form, short-form, email, and assets)
• Strong writing and editing skills with demonstrable ability to adapt voice and tone for different audiences and channels
• Experience managing a content calendar and coordinating content production with multiple stakeholders
• Ability to conduct interviews and distill complex or technical information into clear, accessible narratives
• Working knowledge of content performance metrics and the ability to use data to inform planning decisions
• Highly organized with strong project management instincts

Nice to have

• Experience writing for a B2B or SMB audience, particularly in financial services, insurance, or a related industry
• Background developing SEO-informed content in partnership with an SEO strategist
• Experience creating sales enablement materials or field marketing assets
• Familiarity with content management systems, email platforms, and basic design tools
• Exposure to thought leadership and executive content programs

Compensation & logistics

• Salary: $110,000–$150,000, plus performance bonus and equity
• Location: On-site, San Francisco. Based here or willing to relocate.
• Schedule: Monday–Friday, long days, in the building with the team.
• Benefits: Uber commuter benefits, Meals provided — breakfast, lunch, and dinner, Snacks, drinks, and coffee stocked daily, Free gym membership, Health, dental, and vision insurance