Engineering Manager, Infrastructure

Responsibilities

• Lead with scope and autonomy by driving impact across multiple teams or a significant infrastructure area independently, translating organizational goals into concrete execution plans, and delivering results across parallel workstreams.
• Define strategy and roadmap for the area, anticipating internal user needs, technical challenges, reliability risks, and business priorities, then communicate a clear plan to the team and senior leadership.
• Develop senior talent by coaching senior engineers and emerging leaders, creating meaningful stretch opportunities, and giving candid feedback that improves individual and team performance.
• Drive cross-functional alignment with product, security, data, support, and adjacent engineering teams; resolve ambiguity at team boundaries and align stakeholders around shared priorities.
• Hire and scale the team by attracting, developing, and retaining senior engineering talent while maintaining a high hiring bar and building an inclusive, high-performing organization.
• Set high standards for reliability, availability, scalability, incident response, and engineering craft, and address systemic issues affecting internal users across Stripe.
• Partner with Staff engineers on architecture decisions involving distributed systems, service discovery, configuration propagation, production change management, data processing, and internal platform design.

Requirements

• Bachelor's degree or equivalent practical experience.
• 10+ years of software development experience.
• 4+ years of engineering management experience with a demonstrated track record of autonomous impact.
• Experience leading high-complexity engineering teams delivering multiple difficult, high-impact workstreams in parallel.
• Ability to influence and align cross-functional stakeholders without direct authority and communicate a clear direction others follow.
• Meaningful recruiting experience, including attracting and developing senior engineering talent.
• Technical depth sufficient to guide architecture decisions and maintain high standards for product quality, reliability, and engineering craft.

Nice-to-haves

• Experience building or operating high-availability distributed systems, internal platforms, or developer infrastructure used by a broad engineering audience.
• Experience with service networking, service discovery, service mesh, feature flags, configuration management, progressive delivery, deployment tooling, or production change governance.
• Experience with data infrastructure, including large-scale storage, data orchestration, batch compute, or processing frameworks such as Apache Airflow, Apache Spark, Apache Iceberg, Apache Hadoop, or Apache Celeborn.
• Experience improving reliability through observability, health checks, incident response, automated recovery, capacity planning, or reducing the impact of production changes.
• Experience designing secure access controls, audit systems, approval workflows, or governance mechanisms for production infrastructure.
• Experience with cloud infrastructure and distributed systems technologies such as Amazon Web Services, DynamoDB, Aurora, S3, Ruby, Go, Java, or Python.
• Product mindset for internal platforms, including empathy for internal users, focus on self-service, and commitment to making safe workflows straightforward to adopt.

Work Arrangement

• Office-assigned employees in most locations are expected to spend at least 50% of their time each month in their local office or with users. Expectations may vary by role, team, and location.