What You'll Be Working On
Billing Platform Foundations
- Lead development of core billing and payments infrastructure underpinning the Crusoe Cloud experience.
- Build systems for usage metering, pricing, invoicing, and payments, ensuring correctness, consistency, and auditability of financial data.
- Design scalable architectures supporting rapid product and pricing evolution.
Reliability & Trust
- Establish billing as a highly reliable, trusted system for customers and internal teams.
- Define and uphold high standards for system uptime, accuracy, and data integrity.
- Build strong observability, reconciliation, and incident response practices.
- Drive operational excellence for business-critical financial workflows.
Customer Experience & Transparency
- Champion a customer-first approach to billing by improving clarity and usability of billing surfaces, APIs, and cost insights.
- Partner with product and design to simplify complex billing concepts, ensuring customers can easily understand, predict, and trust their usage and costs.
Cross-Functional Leadership
- Operate effectively across a wide range of stakeholders by partnering closely with Product, Finance, Legal, and Go-To-Market teams.
- Balance competing technical, financial, regulatory, and customer requirements while driving alignment and execution across multiple organizations.
Team Building & Execution
- Build and lead a high-performing engineering team by hiring, mentoring, and developing engineers across levels.
- Foster a strong team culture focused on ownership, quality, and impact, driving execution against ambitious goals in a fast-moving environment.
What You'll Bring to the Team
People Management & Team Leadership
- Demonstrate strong people management and team leadership with 2–3 years of experience managing engineering teams.
- Bring a track record of delivering impactful projects through others, with experience coaching and developing engineers.
Technical Acumen
- Bring strong backend and distributed systems fundamentals, with experience building or operating reliable, scalable systems.
- Guide architecture and make sound technical tradeoffs with a deep understanding of data integrity and correctness in high-stakes systems.
Operational Excellence
- Value reliability and precision in critical systems, with experience in monitoring, alerting, and incident management.
- Bring an appreciation for correctness, auditability, and long-term maintainability, with comfort operating systems where accuracy is non-negotiable.
Cross-Functional Collaboration
- Exhibit excellent technical communication skills, both verbal and written, to effectively collaborate across diverse roles and functions.
- Field multiple requests from multiple teams while still fulfilling a unified mission.
Organizational Prowess
- Be extremely organized, capable of managing complex initiatives and team priorities effectively.
Required Education
- Bachelor's degree minimum.
Bonus Points
- Experience with billing, payments, or financial systems
- Familiarity with usage-based pricing models or cloud platforms
- Experience working in highly regulated or high-accuracy domains
- Passion for building systems that directly impact customer trust
Benefits
- Competitive compensation
- Restricted Stock Units
- Paid time off & paid holidays
- Comprehensive health, dental & vision insurance
- Employer contributions to HSA account
- Paid parental leave
- Paid life insurance, short-term and long-term disability
- Professional development & tuition reimbursement
- Mental health & wellness support
- Commuter benefits (parking & transit)
- Cell phone stipend
- 401(k) Retirement plan with company match up to 4% of salary
Compensation Range
Compensation will be paid in the range of up to $210,000 - $255,000 + Bonus. Restricted Stock Units are included in all offers. Compensation to be determined by the applicant's knowledge, education, and abilities, as well as internal equity and alignment with market data.