Engineering Manager, CustomerLake Profile Agents

Responsibilities

• Own delivery for Profile Agents, from identity resolution and agentic pipeline generation through production-quality Customer 360 outputs.
• Hire and grow a small, senior team and build the foundation for scaling as the product moves out of private preview.
• Set technical direction with Product and the VP of Engineering while product requirements and best practices are still being defined.
• Establish quality standards for agent-generated pipelines, including when agents act autonomously, when human review is required, and how correctness is validated against customer data.
• Work directly with customers and design partners to turn Customer 360 problems into engineering priorities.

Requirements

• 3+ years of engineering management experience leading high-performing engineering teams.
• 8+ years of experience building and operating production data or distributed systems.
• Experience building or leading teams that ship data engineering products such as ETL, MDM, or data quality tooling.
• Understanding of the challenges that make Customer 360 projects expensive and slow.
• Hands-on experience applying agents or LLMs to data engineering problems such as matching, entity resolution, or pipeline generation.
• Ability to assess where agent autonomy helps and where humans should remain in the loop.
• Experience taking a product from 0 to 1 and defining process and architecture without an established playbook.
• Track record scaling complex data services to thousands of enterprise customers, including the required reliability and governance maturity.
• Bachelor's degree or higher in Computer Science or a related field, or equivalent experience.

Nice-to-haves

• Understanding of how customer data is used downstream in marketing, sales, and service.
• Experience managing multiple teams or other managers.

Compensation

• Local pay range: $190,000–$261,250 USD.
• Total compensation may also include an annual performance bonus, equity, and benefits.