AI Agent Engineer
Build and deploy production voice AI agents for customers, creating demos, debugging edge cases, improving performance, and translating feedback into product improvements. The role combines hands-on engineering, customer engagement, and pre- and post-sales delivery.
About the job
Responsibilities
- Work directly with customers to turn a voice AI platform into production-ready agents.
- Build custom demos for prospective customers across pre-sales and post-sales.
- Understand customer workflows, systems, products, policies, call flows, and edge cases.
- Deploy agents, debug issues, improve performance, and ensure reliable real-world operation.
- Translate customer feedback into product improvements.
Requirements
- 1–3 years of relevant work experience.
- Strong problem-solving skills and enthusiasm for addressing technical challenges.
- Customer-first mindset with strong communication skills.
- Interest in product design and prioritization.
- Self-motivated and able to work independently.
- Passion for learning and keeping up with AI advancements.
Nice to Have
- Prompt engineering experience.
- Experience with AI or LLM-based platforms.
- Experience with TypeScript, React, Python, Ruby on Rails, PostgreSQL, or AWS.
Compensation and Benefits
- Salary: $120,000–$200,000 annually.
- Meaningful equity and employee-friendly equity terms.
- Health, dental, and vision insurance.
- Free lunch and dinner at the office.
- Late-night Uber rides.
- Team events and offsites.
Skills
Prompt Engineering, LLMs, TypeScript, React, Python, Ruby on Rails, Postgres, AWS
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