Global Operations Manager

Responsibilities

• Develop a strong understanding of the commercial, operational, regulatory, tax, import/export, and licensing requirements associated with entering new markets.
• Build and execute market-entry plans that balance speed, cost, risk, technical requirements, and long-term scalability.
• Negotiate commercial agreements with infrastructure providers, consultants, landlords, telecommunications partners, and other critical vendors.
• Build and maintain models and forecasting tools to track network growth, deployment costs, operating performance, risks, and key decisions.
• Coordinate with engineering, finance, legal, supply chain, business development, and site operations teams to establish goals, timelines, and ownership.
• Support import/export, customs, local entity, vendor onboarding, and other operational requirements associated with international deployments.
• Represent Northwood in discussions with government agencies, regulators, ministries, and international partners.
• Create repeatable processes that allow Northwood to enter and operate in new markets more quickly over time.

Requirements

• Bachelor's degree in business, finance, economics, international relations, engineering, operations, or a related field.
• 3+ years of experience in operations, strategy, finance, business development, consulting, market expansion, or a similarly cross-functional role.
• Demonstrated ability to independently execute complex projects involving multiple stakeholders and tight timelines.
• Excellent written and verbal communication skills.
• Willingness to travel domestically and internationally as needed.

Nice-to-haves

• Experience supporting international expansion, infrastructure deployment, supply chain, telecommunications, aerospace, energy, or another highly regulated industry.
• Experience negotiating complex commercial contracts and managing external partners.
• Experience engaging with government agencies, regulators, or international organizations.
• Strong project management skills, including establishing plans, tracking dependencies, identifying blockers, and driving decisions.
• Experience building and managing datasets or analytical tools using Excel, SQL, Power BI, Tableau, Python, or similar tools.
• Extreme bias to action.
• Proficiency in one or more languages in addition to English.

Compensation

• Annual salary: $125,000–$180,000.