Senior Deployment Strategist

What You'll Do

• Own onboarding from signed contract through go-live as the single point of accountability for getting customers activated.
• Lead discovery with new customers to understand how their business development, capture, proposal, contracting, and operational teams work, then build deployment plans around their organizational structure, workflows, and compliance requirements.
• Translate customer workflows into product configuration, training, and a measurable path to value.
• Drive customer adoption by ensuring GovSignals becomes embedded within day-to-day government contracting workflows.
• Drive expansion and renewals through documented ROI, measurable customer outcomes, and new use cases across teams and organizations.
• Carry customer feedback into product, pricing, and roadmap decisions, and turn cross-customer insights into go-to-market improvements.
• Work closely with the Product Engineering team to continuously improve the platform and customer experience.

What You Bring

• 5+ years of experience in Federal Consulting, Customer Success, Professional Services, Implementation, Program Management, or Account Management supporting complex enterprise or federal customers.
• Experience working directly with federal agencies, government contractors, or organizations supporting the federal government in customer-facing, operational, or strategic roles.
• Deep understanding of the government contracting lifecycle and the operational workflows that support business development, capture, proposal development, contracting, and program execution.
• Strong critical thinking and sound judgment, with the ability to independently lead customer engagements, solve complex problems, and drive successful outcomes.
• Technical enough to understand enterprise platforms, APIs, data flows, integrations, and product configuration.

Nice to have: experience deploying software within FedRAMP, DoD Impact Level, or other highly regulated environments; a background in government, government contracting, the military, or the national security community.

Ideal background: GovTech, DefenseTech, enterprise SaaS, federal consulting, military service or federal civilian service.

Compensation & Benefits

• Base Salary: $150,000–$180,000
• Bonus: Additional performance bonus
• Equity: Meaningful stake in a well-funded, fast-growing startup
• Benefits: medical, vision, and dental, unlimited PTO
• Brooklyn Navy Yard office, 3+ days a week in person, with travel to customer sites (roughly 25%, around onboardings and key reviews).