Commercial Solutions Program Manager

Responsibilities

• Independently lead large scale, cross-functional commercial or GBS launch readiness programs that have Stripe-wide impact, oftentimes first-of-their-kind programs and initiatives
• Manage and lead a highly complex program which requires considerable resources and high levels of complex functional and technical integration and knowledge
• Support the commercial program deal motion, partnering with Deal Pricing and/or Deal Strategy Strategists, sellers, and internal stakeholders to solution custom commercial approaches
• Work cross-functionally with sales teams, sales leaders, services/support teams, product teams, and cross-functional teams to develop, launch, and scale the commercial program (continuously evolving the ways Stripe goes to market) to support commercialization efforts
• Identify, surface, and action systemic, broad issues and gaps, proposing holistic solutions to address root causes
• Navigate, and propose creative solutions, through complex programmatic problems at scale across Go-To-Market and Stripe
• Partner with cross-functional teams such as Legal, Finance, Accounting, Service Teams, Product Teams, etc to resolve and remove internal blockers
• Provide coaching for other Commercial Solutions team members, identifying areas to upskill across the function
• Act as liaison within Sales, Deal Pricing and Deal Strategy Strategists, and other stakeholders for custom elements
• Facilitate meetings, working sessions, and exercises that assist the leadership team in optimizing effectiveness amongst themselves and across the organization in general
• Advocate on behalf of a position and quickly gain cross-functional alignment on the position
• Quickly build credibility and trust with internal stakeholders
• Provide strong leadership, communication, and persuasion skills
• Lead projects to solve existing commercialization issues

Minimum Requirements

Experience independently leading large scale, cross-functional commercial or GBS launch readiness programs with company-wide impact.

Background in program management, commercial programs, change management, private pricing frameworks/pricing analysis, and scaling global cross-organizational mechanisms.

Experience in program management ownership, custom pricing strategies, and supporting selling motions.

Strong communication skills and executive presence.

Preferred Qualifications

• Direct product launch oversight and experience
• Payments industry experience
• MBA degree in Business, Technology, Finance, or Economics
• PgMP or PMP certification