Account Executive
Owns full sales cycle for blockchain infrastructure, from lead generation and demos to closing enterprise deals and driving retention/upsells. Requires 4+ years quota-carrying SaaS sales experience and crypto passion.
About the job
What You'll Do
- Building and owning the entire sales process, including negotiating and closing contracts, client retention, renewals, upsells and client satisfaction
- Engaging with potential customers, understanding their needs, and explaining how the product solves their needs
- Reaching out to new leads via various communication channels and getting them excited for an introductory call
- Educating cryptocurrency companies about blockchain nodes and how to troubleshoot their infrastructure issues
- Tracking, analyzing, and finding ways to improve campaigns and the sales process
- Collaborate across our internal business and technology teams to drive the desired business outcomes for our customers
- Refine and establish processes to support our business’s evolving needs
- Demonstrated ability to develop long-term, trustworthy strategic relationships with senior level executives and technical individuals
- Create & articulate compelling value propositions
- Own, manage, and report using a CRM: ensure the system is up to date and that all relevant metrics are input
- Provide customer feedback to the product and engineering teams and inform product development
- Work with support and communicate with customers both pre and post-sales
- Maintain a healthy sales pipeline
- Respond and communicate quickly with customers
- Ensure customer satisfaction
What we're looking for
- Ability to be in office in SF or NYC 3x a week
- 4+ years of quota-carrying experience in a client-facing Account Executive role selling SaaS, PaaS, or IaaS offerings to Enterprises and C-level stakeholders
- Knowledge and passion for the crypto/blockchain industry
- Self-starter attitude and the ability to execute new ideas with autonomy
- Strong desire to work in sales at an early-stage startup
- Demonstrated success in identifying, developing, negotiating, and closing large-scale technology projects to complex enterprise accounts
- Experience driving technology adoption and creating long term transformational account strategies
- Ability to operate independently and proactively in an effort to source and progress new business
- Proficiency using CRM software, forecasting, and opportunity management
- Excellent listening, verbal and written communication skills
- Capable of understanding of customer pain points, requirements and correlating potential business to value that can be provided by technical services
- Experience managing numerous requests and time demands concurrently
Benefits & Perks
- Medical, Dental, & Vision
- Gym Reimbursement
- Home Office Build-out Budget
- In-Office Group Meals
- Commuter Benefits
- Flexible Time Off
- Wellbeing & Mental Health Perks
- Learning & Development Stipend
- Company Sponsored Conferences & Events
- HSA and FSA Plans
- Fertility Benefits
Skills
SaaS, Paas, Iaas, CRM, Salesforce, Blockchain, Crypto, Forecasting, Pipeline Management, Opportunity Management
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