Account Executive

What You'll Do

• Building and owning the entire sales process, including negotiating and closing contracts, client retention, renewals, upsells and client satisfaction
• Engaging with potential customers, understanding their needs, and explaining how the product solves their needs
• Reaching out to new leads via various communication channels and getting them excited for an introductory call
• Educating cryptocurrency companies about blockchain nodes and how to troubleshoot their infrastructure issues
• Tracking, analyzing, and finding ways to improve campaigns and the sales process
• Collaborate across our internal business and technology teams to drive the desired business outcomes for our customers
• Refine and establish processes to support our business’s evolving needs
• Demonstrated ability to develop long-term, trustworthy strategic relationships with senior level executives and technical individuals
• Create & articulate compelling value propositions
• Own, manage, and report using a CRM: ensure the system is up to date and that all relevant metrics are input
• Provide customer feedback to the product and engineering teams and inform product development
• Work with support and communicate with customers both pre and post-sales
• Maintain a healthy sales pipeline
• Respond and communicate quickly with customers
• Ensure customer satisfaction

What we're looking for

• Ability to be in office in SF or NYC 3x a week
• 4+ years of quota-carrying experience in a client-facing Account Executive role selling SaaS, PaaS, or IaaS offerings to Enterprises and C-level stakeholders
• Knowledge and passion for the crypto/blockchain industry
• Self-starter attitude and the ability to execute new ideas with autonomy
• Strong desire to work in sales at an early-stage startup
• Demonstrated success in identifying, developing, negotiating, and closing large-scale technology projects to complex enterprise accounts
• Experience driving technology adoption and creating long term transformational account strategies
• Ability to operate independently and proactively in an effort to source and progress new business
• Proficiency using CRM software, forecasting, and opportunity management
• Excellent listening, verbal and written communication skills
• Capable of understanding of customer pain points, requirements and correlating potential business to value that can be provided by technical services
• Experience managing numerous requests and time demands concurrently

Benefits & Perks

• Medical, Dental, & Vision
• Gym Reimbursement
• Home Office Build-out Budget
• In-Office Group Meals
• Commuter Benefits
• Flexible Time Off
• Wellbeing & Mental Health Perks
• Learning & Development Stipend
• Company Sponsored Conferences & Events
• HSA and FSA Plans
• Fertility Benefits