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ZocdocZocdocNew York, NY

Internal Communications Manager

Embedded communications manager partnering with Revenue teams to develop strategy, deliver clear messaging on priorities and changes, run meetings and events, and drive alignment using AI tools. Requires 7-10 years experience in fast-paced business communications and strong storytelling skills.

126k – 150k/yr
Hybrid7+ YOECommunications

About the role

Responsibilities

  • Set and own the communications strategy and cadence for the Revenue organization, so teams understand priorities, strategy shifts, and what they mean for execution—especially as the business evolves.
  • Work closely with Revenue leadership to turn business priorities into clear, actionable communications that help teams stay aligned and focused.
  • Lead change communications for the Revenue organization, partnering closely with HRBPs to plan, sequence, and deliver clear messaging during team structure or operating changes.
  • Plan and run Revenue-wide meetings (such as Revenue All-Hands), shaping agendas, messages, and leader talking points so meetings clearly communicate priorities, recognize wins, and leave team members feeling motivated.
  • Shape the content and experience for key Revenue events (for example, President’s Club and in-person team days), ensuring it connects teams to the business; partner with production and logistics teams to execute.
  • Track whether communications are working by reviewing feedback, survey responses, meeting engagement, and leader input—and adjust approach to improve effectiveness over time.
  • Spend ~20–30% of your time contributing to companywide communications, taking ownership of shared initiatives that extend beyond the Revenue organization.

Requirements

  • Experience operating as an embedded internal communications partner (typically 7–10 years), supporting fast-moving business teams—ideally Revenue or Sales organizations—and owning both communications strategy and hands-on execution.
  • Strong writing and storytelling skills, with the ability to break down complex, multi-audience problems into clear narratives that help teams understand what matters and take action.
  • Business and organizational fluency, including comfort with revenue motions, metrics, and operating rhythms—and an understanding of how decisions get made in complex organizations.
  • Influence and judgment, with a track record of advising leaders, navigating competing priorities, and driving alignment without formal authority—especially during moments of change.
  • A results-oriented mindset, including setting clear success metrics, managing timelines, learning from feedback or data, and ensuring quality work gets delivered on schedule.
  • A modern, tech-forward approach, using tools like generative AI to improve quality, speed, and scale of communications.
  • Bachelor’s degree or equivalent practical experience.

Compensation

NYC Base Salary Range $125,800—$150,000 USD

Skills

Generative AIWritingStorytellingChange ManagementCommunications StrategyAll-Hands MeetingsEvent PlanningFeedback AnalysisSurveysMetrics

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