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TailscaleTailscaleUnited States

Customer Account Executive

Manages upsells and renewals for existing Tailscale customer accounts by identifying use cases, educating on features, and ensuring adoption. Requires up to 1 year quota-carrying sales experience with technical/developer products in PLG environments.

100k – 125k
HybridEntry levelAccount Management

About the role

Key Responsibilities

  • Become an expert in how Tailscale helps our customers
  • Build a credible pipeline every quarter by engaging with clients on upsells and renewals
  • Own an upsell and renewal number across your accounts
  • Help educate customers on the value of Tailscale throughout the evaluation & adoption cycle
  • Generate short-term results while maintaining annual pipeline coverage
  • Provide accurate weekly forecasting & revenue delivery
  • Create mutual action/success plans with prospective and existing customers where appropriate to help them evaluate and expand their usage of the Tailscale product

What We Are Looking For

  • Up to 1 year of quota-carrying or closing experience, in an AE or an AM role
  • A strong desire to join a high-growth software startup in a fully remote role
  • Has sold developer and/or technical products, especially in a product-led growth (PLG) motion
  • Experience presenting to senior managers and executives
  • The ability to manage many opportunities simultaneously at various stages, coupled with a strong track record of meeting and exceeding quota
  • Experience using Gong, or similar, to collaborate internally and manage pipeline
  • Experience partnering with a Sales Engineering team, support, and customer success team to drive positive outcomes for clients
  • Proactive from lead to close

Skills

GongSalesforceHubSpotProduct-Led GrowthUpsell StrategiesPipeline ManagementForecastingSales Engineering CollaborationCRMDemo Tools

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