Own strategic customer engagements for an AI coding automation tool, from scoping high-value projects with executives through delivery and adoption. Partner with Forward Deployed Engineers on configuration and workflows while maintaining C-suite relationships and translating between business outcomes and technical builds. Requires 6+ years in solutions architecture or technical consulting with strong LLM and production AI workflow knowledge.
Salary not listed
On-site6+ YOESolutions Architecture
About the role
What you’ll do
Scope
Partner with customer executive sponsors to scope FDE projects — translating ambiguous business problems into concrete, time-boxed deliverables with clear ROI
Lead technical discovery and architecture reviews, surfacing integration complexity and infrastructure constraints to validate that every engagement is technically feasible
Deliver
Work side by side with the FDE on the technical build — you own the configuration layer including workflows, settings, integrations, and platform tooling that don't require heavy custom code while the FDE owns the deeper production builds
Own technical enablement and adoption: run hands-on training, build playbooks and reference workflows, and coach the customer's team until they're self-sufficient. Adoption is measured by what their users do without you in the room
Monitor technical feasibility throughout delivery, adjusting scope with the sponsor when constraints emerge rather than letting engagements drift
Identify and scope expansion opportunities as they surface during delivery, in partnership with the account team
Escalate product gaps, integration friction, and recurring customer pain back to Product and Engineering with enough specificity to drive roadmap decisions
Build reusable playbooks that make the broader FDE org more capable over time
Own the executive relationship
Establish and maintain the executive relationship on your engagements, serving as the primary point of contact from kickoff through handoff
Sell the vision and the plan to C-suite stakeholders who need to believe in both the outcome and the team delivering it
Translate between business outcomes and technical implementation in both directions — for the sponsor and for the build team
You may be a fit if
You've spent 6+ years in Solutions Architecture, Deployment Strategy, technical consulting, or an Engagement Manager seat where you owned scoping and delivery with a technical team in AI-production workflows
You understand agentic coding and LLMs well enough to hold your own with senior eng: how they behave in production, where they fail, and what a resilient workflow looks like (you don't need to be the person writing the production code)
You're comfortable hands-on with Cursor workflows, integrations, and platform config, and can read enough Python / JS-TS to partner with an FDE
You've shipped AI-native workflows past the prototype stage and can tell a real production constraint from a nice-to-have
You can walk into an unfamiliar enterprise eng org, find the highest-leverage intervention fast, and scope something that delivers concrete value in weeks, not quarters
You have the executive presence to own the C-suite relationship and the technical credibility to earn trust with their eng leads
Domain depth in FSI, insurance, telecom, high-tech, healthcare/life sciences, or semiconductor is a strong plus
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