Director, Product Management

What You’ll Accomplish

Set the Strategic Vision

• Define and communicate a multi-year product vision and strategy for the Member Journey neighborhood, ensuring alignment with Hinge Health's broader goals.

Lead and Grow the Team

• Manage, mentor, and develop a high-performing team of Product Managers.
• Foster a culture of ownership, member obsession, and operational excellence.

Drive Enrollment, Retention, and Outcomes

• Transform the member lifecycle from triage through long-term retention and ultimately driving long term change for members.
• Identify friction points, develop program platforms, growing our suite of programs and program extensions, and developing habits that keep members coming back.

Scale for New Care Programs

• Build a member experience that extends gracefully to new conditions and care models without creating fragmentation or inconsistency across the product.

AI & Personalization Innovation

• Define and execute how AI and personalization make the member experience more adaptive, relevant, and effective.

Collaborate Cross-Functionally

• Partner deeply with Clinical, Design, and Data Science to understand member needs and translate them into a cohesive product roadmap.
• Work with Engineering and Design to ensure high-quality, scalable execution.

Basic Qualifications

• Bachelor's degree in a relevant field.
• 10+ years in Product Management building consumer-facing products or B2B2C platforms.
• 4+ years managing a team of Product Managers/Senior Product Managers.
• Experience managing foundational platforms at scale, not just owning features.
• Comfortable working with distributed teams and US-based stakeholders (Pacific Time).
• Technical fluency, specifically ability to engage deeply on data models, experimentation infrastructure, and system design.
• Exceptional written and verbal communication skills to work effectively in async, globally distributed teams, paired with strong project management and a bias for urgency to drive execution.

Preferred Qualifications

• Experience in Digital Health or consumer health products.
• Experience managing platform teams and driving significant architectural designs.
• Familiarity with AI/ML applications in personalization, recommendations, or behavior change.
• Strong background in experimentation and A/B testing at scale.
• Experience with consumer lifecycle management, activation funnels, or engagement mechanics.

What You'll Love About Us

• Inclusive healthcare and benefits: comprehensive medical, dental, and vision coverage, Group Medical Coverage (GMC), Group Term Life Insurance (GTL), and Group Personal Accident Insurance (GPA).
• Grow with us - buy discounted company stock through our ESPP with easy payroll deductions.
• Modern life stipends: lifestyle stipend to support your overall well-being, along with learning and development opportunities.